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Oria Heating and Cooling · Ottawa

About Oria Heating and Cooling

A family-owned Ottawa HVAC company, serving homeowners since 2014

  • 5.0 · 578 Google reviews
  • TSSA & HRAI approved
  • 24/7 emergency service
  • Family-owned since 2014
Since 2014Family-owned and Ottawa-based
5.0 Google ratingFrom 578 homeowner reviews
Licensed & approvedTSSA, HRAI, gas & refrigeration
Lennox dealerAll major brands installed
The short answer

A family-owned Ottawa HVAC company, serving homeowners since 2014

Oria Heating and Cooling is a family-owned and operated Ottawa HVAC company that has served homeowners since 2014 from Nepean, near Barrhaven. Our technicians hold gas and air conditioning licences, the company is TSSA and HRAI approved, we are a Lennox authorized dealer, and customers rate us 5.0 stars across 578 Google reviews.
  • Free quotes on any equipment purchase
  • Financing from $49/month (OAC)
  • All makes and models serviced
About Oria Heating and Cooling
Oria Heating and Cooling

A Family-Owned HVAC Company Serving Ottawa Since 2014

Oria Heating and Cooling started serving Ottawa homeowners in 2014 and is still family-owned and operated. The people who quote your job are the people accountable for it, and repeat customers deal with the same small team year after year.

We are based at 925 Longfields Drive in Nepean, on the Barrhaven side of the south end. From there we install, repair and maintain furnaces, boilers, air conditioners, heat pumps, water heaters, humidifiers, HRVs and gas lines across Ottawa and Gatineau.

Most of our work is residential, from townhomes and split-levels to rural houses on propane or well water. We also handle light commercial HVAC, and one long-time client wrote that they have used Oria “for more than five years for residence and for our businesses.”

A Family-Owned HVAC Company Serving Ottawa Since 2014
Key points

Licensed, Approved and Accountable

Heating and cooling work involves natural gas, refrigerant and high-voltage wiring, so credentials matter. Here is what ours mean in plain terms:

Gas and AC licences

Every Oria technician holds both, so the same person can safely work on your furnace, gas lines and air conditioner.

TSSA approved

The Technical Standards and Safety Authority regulates fuel-burning appliances and gas work in Ontario.

HRAI approved

HRAI, the Heating, Refrigeration and Air Conditioning Institute of Canada, is the national association for HVAC contractors.

Quebec licences

We hold the licences required to work in Gatineau, Quebec.

Lennox authorized dealer

We sell and install Lennox equipment, also install Goodman and other major brands, and repair all makes and models.

Google Guaranteed

Our business carries Google's Guaranteed badge, alongside a 5.0-star rating from 578 Google reviews.

Built Around Ottawa Winters and Summers
Oria Heating and Cooling

Built Around Ottawa Winters and Summers

More than a decade of Ottawa weather shape how we work. Furnaces here run from October to April and have to keep up when the temperature drops to −25 °C or lower, so we size equipment for the coldest nights, not the average ones.

Summers bring the opposite problem: 30 °C days with humidex readings of 35 to 40, when a tired or undersized air conditioner can’t keep upstairs bedrooms comfortable. More homeowners are also asking about cold-climate heat pumps, and we help them decide whether a hybrid system with a gas furnace backup makes sense for their home.

Recognized by Ottawa residents

Ottawa Choice Award 2022

  • Best Air Conditioning Repair, 3rd place
  • 5.0-star Google rating from 578 reviews
  • Family-owned and operated since 2014
Oria Heating and Cooling

What Customers Say About Mansoor and the Team

Many of our Google reviews mention Mansoor, who leads our installs and service calls. The same themes come up again and again: fast response, honest diagnosis and tidy work.

  • “Mansoor was incredibly fast to respond, offered help over the phone and came over the following morning.” Phil G.
  • “Excellent service from Mansoor. Quick response, and very clean work!” Nicole
  • “Mansoor and team has been very responsive, reliable and always providing top notch HVAC service with reasonable pricing.” B R

Read full customer stories, sorted by service, on our Oria reviews page.

What Customers Say About Mansoor and the Team
What to know

What We Value

These are the standards customers hold us to in their reviews, and the ones we hold ourselves to on every job.

Diagnose before replacing parts

We find the actual cause first. One reviewer thanked us for diagnosing the problem “instead of throwing parts at it.”

Price first, no surprises

You see the price before work begins. Reviewers often note the final invoice matched the quote, with no hidden costs.

Clean, careful installs

Old equipment is hauled away, refrigerant lines and wiring are run neatly, and the work area is left clean.

Explain how things work

We show you how to change filters, set your thermostat and care for new equipment between visits.

Be there when it breaks

Emergency calls for furnaces, AC, water heaters, humidifiers and HRVs are answered 24/7, nights and weekends included.

How it works

What to Expect When We Visit Your Home

  1. 1

    We listen first

    On the phone we ask about symptoms, error lights, the equipment's age and any recent work, so the technician arrives prepared.

  2. 2

    We check the basics

    Thermostat, filter, power and venting come first. In an Ottawa winter, snow and ice blocking the furnace's outdoor pipes is a common cause of no heat.

  3. 3

    We explain the problem

    You hear what failed, why it failed and your options, from repair to replacement, with prices before work starts.

  4. 4

    We do the work and clean up

    Licensed technicians complete the gas, refrigeration and electrical work, test the system and remove old equipment.

  5. 5

    We walk you through it

    For new equipment, we show you how it runs, register it with the manufacturer and follow up to make sure it works.

Where We Work
Oria Heating and Cooling

Where We Work

We serve all of Ottawa, from Kanata and Stittsville in the west to Orléans and Rockland in the east, and south through Barrhaven, Riverside South, Manotick, Greely and Kemptville. Across the river, we work in Gatineau, including Aylmer and Hull. See the full list on our service areas page.

Have a question before you book? Our heating and cooling FAQ covers costs, brands and timelines, or you can contact Oria at (613) 866-1869.

FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

Is Oria Heating and Cooling a family-owned company?

Yes. Oria Heating and Cooling is family-owned and operated and has served Ottawa homeowners since 2014. We are based at 925 Longfields Drive in Nepean, near Barrhaven, and work across Ottawa and Gatineau. As a family business, the team that quotes your job is the same team accountable for the work.

Is Oria TSSA and HRAI approved?

Yes. Oria is TSSA and HRAI approved, and every technician holds both a gas licence and an air conditioning (refrigeration) licence. TSSA, the Technical Standards and Safety Authority, regulates fuel-burning appliances and gas work in Ontario. HRAI is the national association for heating, refrigeration and air conditioning contractors in Canada.

Does Oria only install Lennox equipment?

No. Oria is a Lennox authorized dealer, but we also install Goodman and other major brands, and we repair all makes and models. We recommend equipment based on your home’s size, ductwork, fuel and budget, and explain the trade-offs between efficiency ratings and price before you choose.

Who will come to my home?

A licensed Oria technician who holds both gas and refrigeration licences. Many of our Google reviews mention Mansoor, who leads our installs and service calls. Whoever arrives will explain the problem, give you the price before starting, and leave the work area clean when the job is done.

Does Oria work in Gatineau?

Yes. Oria holds the licences required to work in Gatineau, Quebec, including the Aylmer and Hull sectors. Many Gatineau homes heat with electric baseboards because Hydro-Québec rates are low, so ductless mini-splits and heat pumps are common projects there. We also install and repair furnaces and water heaters for Énergir gas customers.

Free quotes

Book Service or Get a Free Quote

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

  • Licensed gas & refrigeration technicians
  • 5.0 stars from 578 Google reviews
  • 24/7 emergency service
Call (613) 866-1869
Oria Contact
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Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

Posted on Google Google
Kristofer Camonayan profile picture
Kristofer Camonayan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Recently had our aging furnace replaced by Mansoor and his team. Mansoor was very responsive from the very beginning, from first contact to the completion of work. Friendly and polite from start to finish. It was very easy to book a visit/inspection and kept me posted when he was on his way and estimated time of arrival. The quote was competitive and very detailed and he answered all my questions and requests for clarification promptly and professionally. He kept me updated on the arrival of the furnace and when the installation would be. Replacement of our old furnace with a new Lennox 97% AFUE was done efficiently and my home was left as it was, housekeeping after the installation was done well, as clean as when they arrived. Overall a great experience with Mansoor and his team from Oria Heating and Cooling.
Posted on Google Google
Youssoufa Brah Moumouni profile picture
Youssoufa Brah Moumouni
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really happy with the service from Oria Heating and Cooling. They were quick, professional, and easy to deal with. They explained everything clearly and got the issue taken care of. Would definitely recommend them.
Posted on Google Google
Tamarah Amona profile picture
Tamarah Amona
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and price
Posted on Google Google
Muhammad Butt profile picture
Muhammad Butt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5/5 Stars. We had a wonderful experience with Ori Heating and Cooling Ottawa for our new air conditioner installation. The technicians arrived on time, explained the process, and completed the installation quickly. They were very respectful of our home and left everything completely clean. The pricing was fair, and the service was top-notch. If you need HVAC work, this is the company to call! Mr. Mansoor is the head and I am glad to see him that when his staff completed the job and he came and checked by himself and make sure that his staff completed the job effectively this is more Impressive.
Posted on Google Google
Kayla Ollek profile picture
Kayla Ollek
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service ! He was professional, friendly, and very knowledgeable. He arrived on time, quickly diagnosed the issue, and got everything working properly again. He took the time to explain what was needed and made sure everything was running smoothly before leaving. Really appreciate the excellent service and would definitely recommend him to anyone needing AC work.
Posted on Google Google
Mina Yu profile picture
Mina Yu
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My A/C suddenly stopped cooling, and it turned out to be the capacitor. Mansoor replaced it right away and explained clearly and kindly what caused the problem and how to take care of the system going forward. I really appreciate his great service. Thank you so much for bringing the cool air back to my home and saving my summer!
Posted on Google Google
Stephanie Curry profile picture
Stephanie Curry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rally awesome guy! Came quick and had things figured out and fixed on my AC fast! When a new issue arose the next day he came same day and figured it out and got the ball rolling to make sure it wouldn't happen again. Would highly recommend to anyone in the Ottawa area!!!
Posted on Google Google
Paul Young profile picture
Paul Young
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our home AC unit stopped working on a hot day during a long weekend. Called Oria and spoke to Mansoor. He was at my house in 30 minutes. Tried several different approaches to fixing the problem and provided his opinions on the best way forward without trying to sway me in either direction. I ultimately decided my best option was to not put good money over bad and just replace the 13 year old unit with a new one. Mansoor set an install date for a few days later as the replacement unit needed to be ordered. The install went very smoothly and I was very impressed with how neat the install was both inside and outside the house. The techs were a pleasure to work with also; very professional and courteous. I had one snag that wasn't Oria's fault, but the manufacturer's, and I was very impressed with how Oria handled it. When the new unit was started up, it worked fine, but the fan vibrated more than it should; something was not right. The techs advised Mansoor and he came personally to inspect. He then got on the phone to the manufacturer, who advised that they had received several issues with this model recently, and that the fan would need to be replaced. Mansoor obtained the replacement fan a few days later and promptly did the swap. He did not leave the issue to me to sort out under warranty. Instead he took the bull by the horns and wanted to make it right for me. I greatly appreciated that. Needless to say, I would recommend Oria anytime. EDIT: Well, Oria came to my rescue once again. The blower motor on my furnace crapped out Thursday evening, so no AC (again just before a long weekend). Spoke with Mansoor Friday morning, and to make a long story short, I had a new furnace installed before lunch on Saturday (furnace was 19 yrs old, so figured go new). Perfect job and a great price. I don't know how you can beat that. Don't waste your time trying. Just call them.
Posted on Google Google
dillon dong profile picture
dillon dong
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Owner is very honest. I suspected my AC compressor was broken when I first called him. He came and diagnosed the same issue, but went through numerous other attempts to fix it before determining that the compressor was beyond repair and needed to be replaced. He even tried to install some jump starter piece which broke, and just ate the cost without charging extra. What we really appreciate is that given how expensive AC replacement is, and despite the fact that this sort of job would make him the most money immediately, he still went through many different steps to try to avoid replacement. This is someone who really does care about his customers and making a lasting business. We will be using his company again if we ever have other issues
Posted on Google Google
Corrado Bentenuto profile picture
Corrado Bentenuto
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our AC suddenly stopped cooling, even though it was still blowing air. I called Mansoor at Oria, and he arrived within two hours. He quickly diagnosed the problem, explained everything clearly, and had our AC back up and running in no time. Mansoor was incredibly patient, knowledgeable, and professional throughout the entire service call. It’s refreshing to deal with someone who takes the time to answer questions and genuinely cares about doing the job right. I highly recommend Mansoor and Oria for anyone looking for fast, honest, and reliable HVAC service all at a reasonable price. Thanks again!
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Service area

Serving Ottawa, Gatineau and the Surrounding Area

Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.

Expert Heating & Cooling Service You Can Trust In Ottawa