24 Hour HVAC Emergency Service

Oria Heating and Cooling · Ottawa

Smart Thermostat Installation in Ottawa

Wired, configured and matched to your furnace, AC or heat pump

  • 5.0 · 396 Google reviews
  • TSSA & HRAI approved
  • 24/7 emergency service
  • Family-owned since 2005
Since 2005Family-owned and Ottawa-based
5.0 Google ratingFrom 396 homeowner reviews
Licensed & approvedTSSA, HRAI, gas & refrigeration
Lennox dealerAll major brands installed
The short answer

Wired, configured and matched to your furnace, AC or heat pump

Smart thermostat installation in Ottawa typically costs $250 to $600, including the thermostat and setup. Most smart thermostats need a C-wire for steady power, and two-stage furnaces, heat pumps and dual-fuel systems need a model and wiring that support them. A licensed technician confirms compatibility before anything is mounted on the wall.
  • Free estimates on new installations
  • Financing from $49/month (OAC)
  • All makes and models serviced
Smart Thermostat Installation in Ottawa
Oria Heating and Cooling

Why have a smart thermostat installed professionally?

A smart thermostat is only as good as its wiring and setup. Most of the problems we’re called about after a do-it-yourself install are not faulty thermostats; they are missing C-wires, wrong terminal choices, or heat pump settings left on factory defaults.

Those mistakes show up as a thermostat that keeps rebooting, a furnace that short-cycles, an air conditioner that won’t start, or a heat pump that leans on expensive backup heat at −5 °C.

Our technicians work on heating and cooling equipment every day. We check the furnace or air handler, the control board and the outdoor unit, not just the wires behind the old thermostat, so the new one runs every stage and mode your system has.

Why have a smart thermostat installed professionally?
Compatibility: C-wire, two-stage systems and heat pumps
Oria Heating and Cooling

Compatibility: C-wire, two-stage systems and heat pumps

The C-wire (common wire)

A C-wire gives the thermostat continuous 24-volt power from the furnace. Many older Ottawa homes have only two to four thermostat wires and no C-wire, which can make Wi-Fi thermostats drop connection or drain power from the system.

Fixes include connecting an unused spare wire, installing a power adapter kit at the furnace, or running a new thermostat cable. We pick the most reliable option for your home rather than relying on power-stealing.

Two-stage and variable-speed equipment

Two-stage furnaces and air conditioners use extra terminals (W2 and Y2) so they can run on low most of the time and switch to high in deep cold or heat waves. A thermostat that only supports one stage wastes the comfort and efficiency you paid for.

Some high-end systems, including certain Lennox models, use a proprietary communicating thermostat. A generic smart thermostat may not run those systems fully, so we confirm before you buy.

Heat pumps and dual-fuel systems

Heat pumps need a thermostat that controls the reversing valve (O/B terminal) and auxiliary or emergency heat. Dual-fuel homes, with a heat pump plus a gas furnace, also need a switchover temperature set so the furnace takes over in the coldest weather.

That setting matters in Ottawa, where heat pumps run in −20 °C weather. See our heat pump installation page for how we size and set these systems up.

Electric baseboards

Baseboard heaters, common in Gatineau and older condos, run on line voltage (120/240 V) and need line-voltage smart thermostats, not the 24-volt models used with furnaces.

What to know

Popular smart thermostat options

We install all major smart thermostat brands. The right one depends on your equipment and how you want to control it.

ecobee

Popular for remote room sensors that balance temperatures between floors, which helps in split-level and two-storey homes.

Google Nest

Known for learning schedules and a simple app. Check the C-wire and system type before buying, especially with heat pumps.

Honeywell Home

A wide range of models, from basic programmable to full Wi-Fi, with broad support for multi-stage and heat pump systems.

Manufacturer thermostats

Brands like Lennox offer their own smart thermostats designed for their communicating equipment, unlocking features generic models can't use.

Line-voltage smart thermostats

For electric baseboard heat, brands such as Mysa and Sinopé make Wi-Fi thermostats that control each room separately.

Key points

How much can a smart thermostat save?

A smart thermostat saves money by heating and cooling your home less when nobody needs it, without you having to remember. The savings come from setbacks: a lower temperature overnight and while you’re at work, and a higher one in summer when the house is empty.

How much can a smart thermostat save?

Schedules and occupancy sensing

Lower the setpoint automatically when you're asleep or away.

Remote control

Lets you turn the heat down when plans change, or warm the house before you get home from the cottage.

Usage reports

Show how long the system runs, so you can spot a problem early, like a furnace running far longer than last winter.

Filter and maintenance reminders

Help keep efficiency up between furnace tune-ups.

How much you save depends on your habits and how much you were already adjusting the temperature. Households that kept the heat at one setting all day usually see the biggest difference; people who already turned it down manually see less.

Smart thermostat rebates have been offered to eligible Ontario homes through the Home Renovation Savings program. Check current amounts on our HVAC rebates page.

How it works

What happens during a thermostat installation

  1. 1

    Check the system and wiring

    We identify your furnace, AC or heat pump, count the stages, and check the wiring at both the thermostat and the equipment.

  2. 2

    Solve the power question

    If there's no C-wire, we use a spare conductor, install an adapter, or run new cable.

  3. 3

    Mount and wire

    We remove the old thermostat, patch or cover the old footprint with a trim plate where needed, and wire the new one to the correct terminals.

  4. 4

    Configure the equipment settings

    We set stages, fan, heat pump and auxiliary heat options, and dual-fuel switchover temperatures to match your system.

  5. 5

    Test every mode and connect the app

    We run heating, cooling and fan, connect the thermostat to your Wi-Fi, and show you how to set a schedule.

At a glance

Smart thermostat installation cost in Ottawa

Most Ottawa homeowners pay $250 to $600 for a smart thermostat installed. The lower end covers a straightforward swap with a C-wire already in place; the upper end covers premium models with remote sensors or jobs that need new wiring.

JobWhat affects the price
Simple replacementExisting C-wire, single-stage furnace and AC
No C-wireAdapter kit or new thermostat cable
Heat pump or dual-fuelExtra wiring and configuration, outdoor sensor
Premium modelRoom sensors, larger displays, air-quality features

The final price depends on your home, the thermostat you choose and the wiring needed. Oria gives free estimates on new installations, and a thermostat can be added to any furnace installation or AC installation at the same visit.

Family-owned since 2005

Your thermostat, set up by HVAC technicians

  • TSSA and HRAI approved, gas and refrigeration licensed
  • Lennox authorized dealer, all major brands installed
  • 5.0 stars on Google from 396 reviews
  • Call (613) 866-1869
Oria Heating and Cooling

Thermostats installed with new heating and cooling

Many of our thermostat installs happen alongside new equipment. When the J. Lyons household had a new furnace, thermostat and humidifier put in by Mansoor and the team, the whole job took just a few hours, including a walkthrough of how to run the new controls.

A new furnace or heat pump paired with an old thermostat often can’t use its low stage or variable-speed fan. Upgrading at the same time makes sure you get the comfort the new equipment is built for.

Thermostats installed with new heating and cooling
FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

How much does smart thermostat installation cost in Ottawa?

Smart thermostat installation in Ottawa typically costs $250 to $600, including the thermostat and labour. A simple swap with an existing C-wire is at the lower end; premium models, heat pump or dual-fuel setups, and homes that need new wiring cost more. The final price depends on your home and equipment, and Oria gives free estimates on new installations.

Do I need a C-wire for a smart thermostat?

Most smart thermostats need a C-wire, or common wire, to get steady 24-volt power from the furnace. Some can run without one by drawing power from other wires, but that can cause rebooting, Wi-Fi drop-outs or furnace short-cycling. If your home doesn’t have a C-wire, a technician can use a spare wire, add an adapter kit or run a new cable.

Will a smart thermostat work with my heat pump?

Most major smart thermostats support heat pumps, but they must be wired and configured correctly. The thermostat needs to control the reversing valve and auxiliary heat, and dual-fuel systems need a switchover temperature for the furnace. Some brands’ communicating heat pumps require their own thermostat. Confirm compatibility with your exact model before you buy.

Can I use a smart thermostat with a two-stage furnace?

Yes, as long as the thermostat supports two-stage heating and is wired to the second-stage terminal. A two-stage furnace runs on low most of the time and switches to high in very cold weather, which is quieter and more even. If only one stage is wired, the furnace may run on high all the time and lose those benefits.

Which smart thermostat is best for an Ottawa home?

There’s no single best choice. ecobee is popular for room sensors in multi-level homes, Google Nest for its learning schedules, and Honeywell Home for broad equipment support. Some Lennox systems work best with Lennox’s own thermostat, and electric baseboards need line-voltage models. Choose based on your equipment first, then the features you’ll actually use.

Do smart thermostats really save money?

They can, mostly by automatically lowering the temperature when you’re asleep or away and raising it in summer when the house is empty. Savings depend on your habits: homes that kept one temperature all day usually save the most, while people who already adjusted the thermostat by hand see less. Usage reports also help you spot equipment problems early.

Is there a rebate for smart thermostats in Ontario?

Eligible Ontario homes have been offered a smart thermostat rebate through the Home Renovation Savings program, delivered by Enbridge Gas and Save on Energy. Eligibility depends on how your home is heated and whether you’ve had a rebate before, and amounts change. See our HVAC rebates page for the current amount and how to claim it.

Free estimates

Book Service or Get a Free Estimate

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

  • Licensed gas & refrigeration technicians
  • 5.0 stars from 396 Google reviews
  • 24/7 emergency service
Call (613) 866-1869
Oria Contact
Where do you need the service?
Where do you need the service?
Address
Unit/Suite
City
Province
Postal
Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

Posted on Google Google
Kenneth Downs profile picture
Kenneth Downs
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've called them once for my AC and once for my furnace and both times had excellent service. They are quick to respond and very knowledgeable, offering creative and reasonable solutions. Highly recommend.
Posted on Google Google
Roy Niyongabo profile picture
Roy Niyongabo
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chill dudes, great job, explained everything
Posted on Google Google
Hayah Youssouf profile picture
Hayah Youssouf
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service and cracks jokes mansur came and fix our problem really quick
Posted on Google Google
Johnny Ghazal profile picture
Johnny Ghazal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Got a new furnace installed in my home and had the best experience !
Posted on Google Google
Lionel Nahum profile picture
Lionel Nahum
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service was very fast and done for a reasonable price.
Posted on Google Google
B R profile picture
B R
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
If your looking for a trusted HVAC company, look no further. Mansoor and team has been very responsive, reliable and always providing top notch HVAC service with reasonable pricing. Oria prides themselves on their expertise in the industry, reputation and looks to build trusted long term partnerships with their clients. If I could give a higher rating I would!
Posted on Google Google
Phil Gamache profile picture
Phil Gamache
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mansoor was incredibly fast to respond, offered help over the phone and came over the following morning. He's a total pro, diagnosed the problem within a few minutes, cleaned a couple things, explained everything during the process and now things are up and running again smoothly.
Posted on Google Google
Patricia Ness profile picture
Patricia Ness
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company to deal with, excellent service. Everything was done to my complete satisfaction. Would not hesitate to refer this company.
Posted on Google Google
Nicole profile picture
Nicole
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from Mansoor. Quick response, and very clean work!
Posted on Google Google
Alex Ghazal profile picture
Alex Ghazal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Got my furnace installed by Oria Heating and Cooling the team did an amazing job, Clean professional and reliable, I Wouldn't go anywhere else. Highly recommended.
Service area

Serving Ottawa, Gatineau and the Surrounding Area

Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.

Expert Heating & Cooling Service You Can Trust In Ottawa