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Oria Heating and Cooling · Ottawa

Smart Thermostat Installation in Ottawa

Wired, configured and matched to your furnace, AC or heat pump

  • 5.0 · 578 Google reviews
  • TSSA & HRAI approved
  • 24/7 emergency service
  • Family-owned since 2014
Since 2014Family-owned and Ottawa-based
5.0 Google ratingFrom 578 homeowner reviews
Licensed & approvedTSSA, HRAI, gas & refrigeration
Lennox dealerAll major brands installed
The short answer

Wired, configured and matched to your furnace, AC or heat pump

Smart thermostat installation in Ottawa typically costs $250 to $600, including the thermostat and setup. Most smart thermostats need a C-wire for steady power, and two-stage furnaces, heat pumps and dual-fuel systems need a model and wiring that support them. A licensed technician confirms compatibility before anything is mounted on the wall.
  • Free quotes on any equipment purchase
  • Financing from $49/month (OAC)
  • All makes and models serviced
Smart Thermostat Installation in Ottawa
Oria Heating and Cooling

Why have a smart thermostat installed professionally?

A smart thermostat is only as good as its wiring and setup. Most of the problems we’re called about after a do-it-yourself install are not faulty thermostats; they are missing C-wires, wrong terminal choices, or heat pump settings left on factory defaults.

Those mistakes show up as a thermostat that keeps rebooting, a furnace that short-cycles, an air conditioner that won’t start, or a heat pump that leans on expensive backup heat at −5 °C.

Our technicians work on heating and cooling equipment every day. We check the furnace or air handler, the control board and the outdoor unit, not just the wires behind the old thermostat, so the new one runs every stage and mode your system has.

Why have a smart thermostat installed professionally?
Compatibility: C-wire, two-stage systems and heat pumps
Oria Heating and Cooling

Compatibility: C-wire, two-stage systems and heat pumps

The C-wire (common wire)

A C-wire gives the thermostat continuous 24-volt power from the furnace. Many older Ottawa homes have only two to four thermostat wires and no C-wire, which can make Wi-Fi thermostats drop connection or drain power from the system.

Fixes include connecting an unused spare wire, installing a power adapter kit at the furnace, or running a new thermostat cable. We pick the most reliable option for your home rather than relying on power-stealing.

Two-stage and variable-speed equipment

Two-stage furnaces and air conditioners use extra terminals (W2 and Y2) so they can run on low most of the time and switch to high in deep cold or heat waves. A thermostat that only supports one stage wastes the comfort and efficiency you paid for.

Some high-end systems, including certain Lennox models, use a proprietary communicating thermostat. A generic smart thermostat may not run those systems fully, so we confirm before you buy.

Heat pumps and dual-fuel systems

Heat pumps need a thermostat that controls the reversing valve (O/B terminal) and auxiliary or emergency heat. Dual-fuel homes, with a heat pump plus a gas furnace, also need a switchover temperature set so the furnace takes over in the coldest weather.

That setting matters in Ottawa, where heat pumps run in −20 °C weather. See our heat pump installation page for how we size and set these systems up.

Electric baseboards

Baseboard heaters, common in Gatineau and older condos, run on line voltage (120/240 V) and need line-voltage smart thermostats, not the 24-volt models used with furnaces.

What to know

Popular smart thermostat options

We install all major smart thermostat brands. The right one depends on your equipment and how you want to control it.

ecobee

Popular for remote room sensors that balance temperatures between floors, which helps in split-level and two-storey homes.

Google Nest

Known for learning schedules and a simple app. Check the C-wire and system type before buying, especially with heat pumps.

Honeywell Home

A wide range of models, from basic programmable to full Wi-Fi, with broad support for multi-stage and heat pump systems.

Manufacturer thermostats

Brands like Lennox offer their own smart thermostats designed for their communicating equipment, unlocking features generic models can't use.

Line-voltage smart thermostats

For electric baseboard heat, brands such as Mysa and Sinopé make Wi-Fi thermostats that control each room separately.

Key points

How much can a smart thermostat save?

A smart thermostat saves money by heating and cooling your home less when nobody needs it, without you having to remember. The savings come from setbacks: a lower temperature overnight and while you’re at work, and a higher one in summer when the house is empty.

How much can a smart thermostat save?

Schedules and occupancy sensing

Lower the setpoint automatically when you're asleep or away.

Remote control

Lets you turn the heat down when plans change, or warm the house before you get home from the cottage.

Usage reports

Show how long the system runs, so you can spot a problem early, like a furnace running far longer than last winter.

Filter and maintenance reminders

Help keep efficiency up between furnace tune-ups.

How much you save depends on your habits and how much you were already adjusting the temperature. Households that kept the heat at one setting all day usually see the biggest difference; people who already turned it down manually see less.

Smart thermostat rebates have been offered to eligible Ontario homes through the Home Renovation Savings program. Check current amounts on our HVAC rebates page.

How it works

What happens during a thermostat installation

  1. 1

    Check the system and wiring

    We identify your furnace, AC or heat pump, count the stages, and check the wiring at both the thermostat and the equipment.

  2. 2

    Solve the power question

    If there's no C-wire, we use a spare conductor, install an adapter, or run new cable.

  3. 3

    Mount and wire

    We remove the old thermostat, patch or cover the old footprint with a trim plate where needed, and wire the new one to the correct terminals.

  4. 4

    Configure the equipment settings

    We set stages, fan, heat pump and auxiliary heat options, and dual-fuel switchover temperatures to match your system.

  5. 5

    Test every mode and connect the app

    We run heating, cooling and fan, connect the thermostat to your Wi-Fi, and show you how to set a schedule.

At a glance

Smart thermostat installation cost in Ottawa

Most Ottawa homeowners pay $250 to $600 for a smart thermostat installed. The lower end covers a straightforward swap with a C-wire already in place; the upper end covers premium models with remote sensors or jobs that need new wiring.

JobWhat affects the price
Simple replacementExisting C-wire, single-stage furnace and AC
No C-wireAdapter kit or new thermostat cable
Heat pump or dual-fuelExtra wiring and configuration, outdoor sensor
Premium modelRoom sensors, larger displays, air-quality features

The final price depends on your home, the thermostat you choose and the wiring needed. Oria gives free quotes on any equipment purchase, and a thermostat can be added to any furnace installation or AC installation at the same visit.

Family-owned since 2014

Your thermostat, set up by HVAC technicians

  • TSSA and HRAI approved, gas and refrigeration licensed
  • Lennox authorized dealer, all major brands installed
  • 5.0 stars on Google from 578 reviews
  • Call (613) 866-1869
Oria Heating and Cooling

Thermostats installed with new heating and cooling

Many of our thermostat installs happen alongside new equipment. When the J. Lyons household had a new furnace, thermostat and humidifier put in by Mansoor and the team, the whole job took just a few hours, including a walkthrough of how to run the new controls.

A new furnace or heat pump paired with an old thermostat often can’t use its low stage or variable-speed fan. Upgrading at the same time makes sure you get the comfort the new equipment is built for.

Thermostats installed with new heating and cooling
FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

How much does smart thermostat installation cost in Ottawa?

Smart thermostat installation in Ottawa typically costs $250 to $600, including the thermostat and labour. A simple swap with an existing C-wire is at the lower end; premium models, heat pump or dual-fuel setups, and homes that need new wiring cost more. The final price depends on your home and equipment, and Oria gives free quotes on any equipment purchase.

Do I need a C-wire for a smart thermostat?

Most smart thermostats need a C-wire, or common wire, to get steady 24-volt power from the furnace. Some can run without one by drawing power from other wires, but that can cause rebooting, Wi-Fi drop-outs or furnace short-cycling. If your home doesn’t have a C-wire, a technician can use a spare wire, add an adapter kit or run a new cable.

Will a smart thermostat work with my heat pump?

Most major smart thermostats support heat pumps, but they must be wired and configured correctly. The thermostat needs to control the reversing valve and auxiliary heat, and dual-fuel systems need a switchover temperature for the furnace. Some brands’ communicating heat pumps require their own thermostat. Confirm compatibility with your exact model before you buy.

Can I use a smart thermostat with a two-stage furnace?

Yes, as long as the thermostat supports two-stage heating and is wired to the second-stage terminal. A two-stage furnace runs on low most of the time and switches to high in very cold weather, which is quieter and more even. If only one stage is wired, the furnace may run on high all the time and lose those benefits.

Which smart thermostat is best for an Ottawa home?

There’s no single best choice. ecobee is popular for room sensors in multi-level homes, Google Nest for its learning schedules, and Honeywell Home for broad equipment support. Some Lennox systems work best with Lennox’s own thermostat, and electric baseboards need line-voltage models. Choose based on your equipment first, then the features you’ll actually use.

Do smart thermostats really save money?

They can, mostly by automatically lowering the temperature when you’re asleep or away and raising it in summer when the house is empty. Savings depend on your habits: homes that kept one temperature all day usually save the most, while people who already adjusted the thermostat by hand see less. Usage reports also help you spot equipment problems early.

Is there a rebate for smart thermostats in Ontario?

Eligible Ontario homes have been offered a smart thermostat rebate through the Home Renovation Savings program, delivered by Enbridge Gas and Save on Energy. Eligibility depends on how your home is heated and whether you’ve had a rebate before, and amounts change. See our HVAC rebates page for the current amount and how to claim it.

Free quotes

Book Service or Get a Free Quote

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

  • Licensed gas & refrigeration technicians
  • 5.0 stars from 578 Google reviews
  • 24/7 emergency service
Call (613) 866-1869
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Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

Posted on Google Google
Kristofer Camonayan profile picture
Kristofer Camonayan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Recently had our aging furnace replaced by Mansoor and his team. Mansoor was very responsive from the very beginning, from first contact to the completion of work. Friendly and polite from start to finish. It was very easy to book a visit/inspection and kept me posted when he was on his way and estimated time of arrival. The quote was competitive and very detailed and he answered all my questions and requests for clarification promptly and professionally. He kept me updated on the arrival of the furnace and when the installation would be. Replacement of our old furnace with a new Lennox 97% AFUE was done efficiently and my home was left as it was, housekeeping after the installation was done well, as clean as when they arrived. Overall a great experience with Mansoor and his team from Oria Heating and Cooling.
Posted on Google Google
Youssoufa Brah Moumouni profile picture
Youssoufa Brah Moumouni
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Really happy with the service from Oria Heating and Cooling. They were quick, professional, and easy to deal with. They explained everything clearly and got the issue taken care of. Would definitely recommend them.
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Tamarah Amona profile picture
Tamarah Amona
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Excellent service and price
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Muhammad Butt profile picture
Muhammad Butt
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5/5 Stars. We had a wonderful experience with Ori Heating and Cooling Ottawa for our new air conditioner installation. The technicians arrived on time, explained the process, and completed the installation quickly. They were very respectful of our home and left everything completely clean. The pricing was fair, and the service was top-notch. If you need HVAC work, this is the company to call! Mr. Mansoor is the head and I am glad to see him that when his staff completed the job and he came and checked by himself and make sure that his staff completed the job effectively this is more Impressive.
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Kayla Ollek profile picture
Kayla Ollek
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Great service ! He was professional, friendly, and very knowledgeable. He arrived on time, quickly diagnosed the issue, and got everything working properly again. He took the time to explain what was needed and made sure everything was running smoothly before leaving. Really appreciate the excellent service and would definitely recommend him to anyone needing AC work.
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Mina Yu profile picture
Mina Yu
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My A/C suddenly stopped cooling, and it turned out to be the capacitor. Mansoor replaced it right away and explained clearly and kindly what caused the problem and how to take care of the system going forward. I really appreciate his great service. Thank you so much for bringing the cool air back to my home and saving my summer!
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Stephanie Curry profile picture
Stephanie Curry
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Rally awesome guy! Came quick and had things figured out and fixed on my AC fast! When a new issue arose the next day he came same day and figured it out and got the ball rolling to make sure it wouldn't happen again. Would highly recommend to anyone in the Ottawa area!!!
Posted on Google Google
Paul Young profile picture
Paul Young
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Our home AC unit stopped working on a hot day during a long weekend. Called Oria and spoke to Mansoor. He was at my house in 30 minutes. Tried several different approaches to fixing the problem and provided his opinions on the best way forward without trying to sway me in either direction. I ultimately decided my best option was to not put good money over bad and just replace the 13 year old unit with a new one. Mansoor set an install date for a few days later as the replacement unit needed to be ordered. The install went very smoothly and I was very impressed with how neat the install was both inside and outside the house. The techs were a pleasure to work with also; very professional and courteous. I had one snag that wasn't Oria's fault, but the manufacturer's, and I was very impressed with how Oria handled it. When the new unit was started up, it worked fine, but the fan vibrated more than it should; something was not right. The techs advised Mansoor and he came personally to inspect. He then got on the phone to the manufacturer, who advised that they had received several issues with this model recently, and that the fan would need to be replaced. Mansoor obtained the replacement fan a few days later and promptly did the swap. He did not leave the issue to me to sort out under warranty. Instead he took the bull by the horns and wanted to make it right for me. I greatly appreciated that. Needless to say, I would recommend Oria anytime. EDIT: Well, Oria came to my rescue once again. The blower motor on my furnace crapped out Thursday evening, so no AC (again just before a long weekend). Spoke with Mansoor Friday morning, and to make a long story short, I had a new furnace installed before lunch on Saturday (furnace was 19 yrs old, so figured go new). Perfect job and a great price. I don't know how you can beat that. Don't waste your time trying. Just call them.
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dillon dong profile picture
dillon dong
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Owner is very honest. I suspected my AC compressor was broken when I first called him. He came and diagnosed the same issue, but went through numerous other attempts to fix it before determining that the compressor was beyond repair and needed to be replaced. He even tried to install some jump starter piece which broke, and just ate the cost without charging extra. What we really appreciate is that given how expensive AC replacement is, and despite the fact that this sort of job would make him the most money immediately, he still went through many different steps to try to avoid replacement. This is someone who really does care about his customers and making a lasting business. We will be using his company again if we ever have other issues
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Corrado Bentenuto profile picture
Corrado Bentenuto
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Our AC suddenly stopped cooling, even though it was still blowing air. I called Mansoor at Oria, and he arrived within two hours. He quickly diagnosed the problem, explained everything clearly, and had our AC back up and running in no time. Mansoor was incredibly patient, knowledgeable, and professional throughout the entire service call. It’s refreshing to deal with someone who takes the time to answer questions and genuinely cares about doing the job right. I highly recommend Mansoor and Oria for anyone looking for fast, honest, and reliable HVAC service all at a reasonable price. Thanks again!
Service area

Serving Ottawa, Gatineau and the Surrounding Area

Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.

Expert Heating & Cooling Service You Can Trust In Ottawa