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Oria Heating and Cooling · Ottawa

Indoor Air Quality Solutions for Ottawa Homes

Humidity, fresh air, filtration and carbon monoxide safety, delivered through your heating and cooling system

  • 5.0 · 578 Google reviews
  • TSSA & HRAI approved
  • 24/7 emergency service
  • Family-owned since 2014
Since 2014Family-owned and Ottawa-based
5.0 Google ratingFrom 578 homeowner reviews
Licensed & approvedTSSA, HRAI, gas & refrigeration
Lennox dealerAll major brands installed
The short answer

Humidity, fresh air, filtration and carbon monoxide safety, delivered through your heating and cooling system

Better indoor air quality in an Ottawa home usually comes down to four things: winter humidity around 30–40%, fresh air from an HRV or ERV, a well-fitted MERV 8–13 furnace filter, and safe fuel-burning appliances with working carbon monoxide alarms. Most of these work through your existing furnace and ductwork, so no major renovation is needed.
  • Free quotes on any equipment purchase
  • Financing from $49/month (OAC)
  • All makes and models serviced
Indoor Air Quality Solutions for Ottawa Homes
Oria Heating and Cooling

Why indoor air quality matters in an Ottawa home

Ottawa homes stay closed up for most of the year. From November to April the windows are shut against −20 °C air, and in July and August they are shut again while the air conditioner fights humidex readings of 35 to 40.

A closed house holds on to what is inside it: cooking moisture, shower steam, dust, pet dander and the chemicals given off by furniture, paint and cleaners. Newer homes are built tight for energy efficiency, which makes controlled ventilation more important, not less.

The good news is that most fixes run through the system you already have. Your furnace blower and ducts can deliver the right humidity, filtered air and fresh outdoor air to every room in the house.

Why indoor air quality matters in an Ottawa home
At a glance

Humidity and ventilation: getting the balance right

Humidity is the biggest air quality issue in most Ottawa homes, and it swings the opposite way each season.

In winter, cold outdoor air holds so little moisture that once it is heated indoors the relative humidity can fall below 15%. Aim for 30 to 40% on mild days and drop to 25 to 30% below −20 °C so windows don’t sweat. In summer the problem reverses: humid air can push basements above 60%, where mould and dust mites thrive. A correctly sized air conditioner removes moisture as it cools; an oversized one short-cycles and leaves the house cool but clammy.

Ventilation is the other half. An HRV recovers heat from outgoing air; an ERV recovers heat and some moisture. Many newer Ottawa homes already have one, while older homes often rely on air leaks and bathroom fans.

What you noticeLikely causeUsual fix
Condensation on windows, stuffy rooms, lingering cooking smellsToo little fresh air, too much moistureHRV, or rebalance an existing one
Static shocks, dry skin, gaps in hardwoodWinter humidity too lowFurnace humidifier; an ERV in some homes
Dust returns soon after cleaningPoor filtration or leaky return ductsBetter filter, sealed returns
Musty, clammy basement in summerHigh summer humidityDehumidifier, AC sizing check

An inexpensive hygrometer shows you the real number instead of a guess. For the ventilation choice in detail, read HRV vs ERV.

At a glance

Furnace filters: MERV ratings and media filters

Your furnace filter cleans the air every time the blower runs. Residential filters are rated by MERV, roughly 1 to 16; a higher number catches smaller particles such as fine dust, pollen and pet dander.

FilterTypical MERVNotes
Basic 1-inch fibreglass1–4Protects the furnace; does little for the air you breathe
Pleated 1-inch8–11A good everyday choice; check monthly, change every 1–3 months
4- to 5-inch media filter in a cabinet11–13Higher filtration with less airflow restriction; usually changed every 6–12 months

Higher is not always better. A dense MERV 13 filter forced into a 1-inch slot can choke airflow, making the furnace run hot and the AC coil too cold. A media cabinet gives better filtration with far more surface area, so the blower is not strained. We can measure your system’s static pressure and recommend the right filter.

Is duct cleaning worth it?
Oria Heating and Cooling

Is duct cleaning worth it?

For most homes, duct cleaning is not a routine maintenance item. Dust that settles inside ducts tends to stay there, and the air you breathe is mostly affected by what is in the house and how well your filter works.

Cleaning can make sense after major renovation or drywall work, when you move into a home where the furnace ran without a filter, if rodents or insects have been in the ducts, or if there is visible mould. Before paying for it, fix the cause. A missing filter, a gap around the filter slot or leaky return ducts will dirty clean ducts again quickly.

A dirty blower wheel or AC coil usually affects airflow and air quality far more than dusty duct walls. Both are checked during a furnace maintenance visit.

Oria Heating and Cooling

Carbon monoxide: the air quality risk you cannot detect

Carbon monoxide (CO) forms when gas, propane, oil or wood burns incompletely. It has no colour or smell. A cracked heat exchanger, blocked vent or backdrafting water heater can release it into the living space.

  • Ontario requires CO alarms next to sleeping areas in homes with a fuel-burning appliance, a fireplace or an attached garage.
  • Replace alarms at the age the manufacturer specifies, often 7 to 10 years, and test them monthly.
  • Have every fuel-burning appliance checked once a year, including combustion and venting.
  • Keep side-wall PVC vents clear of snow and ice through the winter.
  • If a CO alarm sounds, get everyone outside and call 911 from outside. Do not stay to look for the source.

Early warning signs include headaches or nausea that ease when you leave the house, a yellow or flickering burner flame, and soot around appliance vents. A yearly maintenance visit keeps the combustion checks on schedule.

Carbon monoxide: the air quality risk you cannot detect
How it works

How we assess the air in your home

  1. 1

    Listen to the symptoms

    Dry air, condensation, dust, odours or headaches each point to a different cause, so we start with what you are noticing and when.

  2. 2

    Measure

    We check indoor humidity, airflow and static pressure, and test combustion and CO on fuel-burning appliances.

  3. 3

    Inspect the system

    We look at the filter and how it fits, the blower, coil, return ducts, venting and any existing humidifier or HRV.

  4. 4

    Recommend and price

    You get a short, prioritized list. The fix is often as simple as a better filter or a rebalanced HRV, and estimates on new installs are free.

  5. 5

    Install and set up

    We install the equipment, set humidity and ventilation for the season, and show you how to adjust them as the weather changes.

FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

What is the best way to improve indoor air quality in an Ottawa home?

Start with the basics that run through your furnace: keep winter humidity around 30 to 40%, make sure the home gets controlled fresh air from an HRV or ERV, use a well-fitted pleated or media filter, and have fuel-burning appliances checked yearly with working CO alarms. Measuring humidity and airflow first shows which of these will make the biggest difference.

What MERV filter should I use in my furnace?

For most homes, a pleated 1-inch filter rated MERV 8 to 11 is a good balance of filtration and airflow. If you want better filtration for allergies or pets, a 4- to 5-inch media filter cabinet rated around MERV 11 to 13 is better than forcing a dense filter into a thin slot, which can restrict airflow and strain the blower.

Do I need an HRV or an ERV in Ottawa?

Both work in Ottawa. An HRV is usually the better match for homes that run humid in winter, with condensation on windows, because it exhausts moisture while recovering heat. An ERV retains some moisture, which helps homes that get very dry in winter and reduces humidity brought in during summer. Household size, house tightness and existing humidity all factor into the choice.

Why is my house so dry in winter?

Cold outdoor air holds very little moisture. When −20 °C air leaks into your home and is heated to 21 °C, its relative humidity can drop below 15%. The result is static shocks, dry skin and gaps in hardwood. A furnace humidifier adds moisture through the ductwork; aim for 30 to 40% on mild days and less in deep cold.

Is duct cleaning worth it?

For most homes, routine duct cleaning is not necessary. It can be worthwhile after major renovation or drywall dust, if rodents or insects have been in the ducts, if there is visible mould, or if the furnace ran without a filter. Fix the cause first, such as a poorly fitted filter or leaky return ducts, or the ducts will get dirty again.

Where should carbon monoxide alarms be installed in Ontario?

In Ontario, CO alarms are required next to each sleeping area in homes with a fuel-burning appliance, a fireplace or an attached garage. Many homeowners also add one near the furnace room. Follow the manufacturer’s instructions for placement and replacement age, test alarms monthly, and if an alarm sounds, get everyone outside and call 911.

Can a smart thermostat improve indoor air quality?

Indirectly, yes. Many smart thermostats can run the furnace fan on a schedule so air passes through the filter more often, control a humidifier based on outdoor temperature, and remind you when the filter is due. Some can also coordinate with an HRV. The thermostat does not clean the air itself, but it helps the equipment that does.

Free quotes

Book Service or Get a Free Quote

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

  • Licensed gas & refrigeration technicians
  • 5.0 stars from 578 Google reviews
  • 24/7 emergency service
Call (613) 866-1869
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Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

Posted on Google Google
Kristofer Camonayan profile picture
Kristofer Camonayan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Recently had our aging furnace replaced by Mansoor and his team. Mansoor was very responsive from the very beginning, from first contact to the completion of work. Friendly and polite from start to finish. It was very easy to book a visit/inspection and kept me posted when he was on his way and estimated time of arrival. The quote was competitive and very detailed and he answered all my questions and requests for clarification promptly and professionally. He kept me updated on the arrival of the furnace and when the installation would be. Replacement of our old furnace with a new Lennox 97% AFUE was done efficiently and my home was left as it was, housekeeping after the installation was done well, as clean as when they arrived. Overall a great experience with Mansoor and his team from Oria Heating and Cooling.
Posted on Google Google
Youssoufa Brah Moumouni profile picture
Youssoufa Brah Moumouni
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Really happy with the service from Oria Heating and Cooling. They were quick, professional, and easy to deal with. They explained everything clearly and got the issue taken care of. Would definitely recommend them.
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Tamarah Amona profile picture
Tamarah Amona
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Excellent service and price
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Muhammad Butt profile picture
Muhammad Butt
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5/5 Stars. We had a wonderful experience with Ori Heating and Cooling Ottawa for our new air conditioner installation. The technicians arrived on time, explained the process, and completed the installation quickly. They were very respectful of our home and left everything completely clean. The pricing was fair, and the service was top-notch. If you need HVAC work, this is the company to call! Mr. Mansoor is the head and I am glad to see him that when his staff completed the job and he came and checked by himself and make sure that his staff completed the job effectively this is more Impressive.
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Kayla Ollek profile picture
Kayla Ollek
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Great service ! He was professional, friendly, and very knowledgeable. He arrived on time, quickly diagnosed the issue, and got everything working properly again. He took the time to explain what was needed and made sure everything was running smoothly before leaving. Really appreciate the excellent service and would definitely recommend him to anyone needing AC work.
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Mina Yu profile picture
Mina Yu
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My A/C suddenly stopped cooling, and it turned out to be the capacitor. Mansoor replaced it right away and explained clearly and kindly what caused the problem and how to take care of the system going forward. I really appreciate his great service. Thank you so much for bringing the cool air back to my home and saving my summer!
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Stephanie Curry profile picture
Stephanie Curry
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Rally awesome guy! Came quick and had things figured out and fixed on my AC fast! When a new issue arose the next day he came same day and figured it out and got the ball rolling to make sure it wouldn't happen again. Would highly recommend to anyone in the Ottawa area!!!
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Paul Young profile picture
Paul Young
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Our home AC unit stopped working on a hot day during a long weekend. Called Oria and spoke to Mansoor. He was at my house in 30 minutes. Tried several different approaches to fixing the problem and provided his opinions on the best way forward without trying to sway me in either direction. I ultimately decided my best option was to not put good money over bad and just replace the 13 year old unit with a new one. Mansoor set an install date for a few days later as the replacement unit needed to be ordered. The install went very smoothly and I was very impressed with how neat the install was both inside and outside the house. The techs were a pleasure to work with also; very professional and courteous. I had one snag that wasn't Oria's fault, but the manufacturer's, and I was very impressed with how Oria handled it. When the new unit was started up, it worked fine, but the fan vibrated more than it should; something was not right. The techs advised Mansoor and he came personally to inspect. He then got on the phone to the manufacturer, who advised that they had received several issues with this model recently, and that the fan would need to be replaced. Mansoor obtained the replacement fan a few days later and promptly did the swap. He did not leave the issue to me to sort out under warranty. Instead he took the bull by the horns and wanted to make it right for me. I greatly appreciated that. Needless to say, I would recommend Oria anytime. EDIT: Well, Oria came to my rescue once again. The blower motor on my furnace crapped out Thursday evening, so no AC (again just before a long weekend). Spoke with Mansoor Friday morning, and to make a long story short, I had a new furnace installed before lunch on Saturday (furnace was 19 yrs old, so figured go new). Perfect job and a great price. I don't know how you can beat that. Don't waste your time trying. Just call them.
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dillon dong profile picture
dillon dong
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Owner is very honest. I suspected my AC compressor was broken when I first called him. He came and diagnosed the same issue, but went through numerous other attempts to fix it before determining that the compressor was beyond repair and needed to be replaced. He even tried to install some jump starter piece which broke, and just ate the cost without charging extra. What we really appreciate is that given how expensive AC replacement is, and despite the fact that this sort of job would make him the most money immediately, he still went through many different steps to try to avoid replacement. This is someone who really does care about his customers and making a lasting business. We will be using his company again if we ever have other issues
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Corrado Bentenuto profile picture
Corrado Bentenuto
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Our AC suddenly stopped cooling, even though it was still blowing air. I called Mansoor at Oria, and he arrived within two hours. He quickly diagnosed the problem, explained everything clearly, and had our AC back up and running in no time. Mansoor was incredibly patient, knowledgeable, and professional throughout the entire service call. It’s refreshing to deal with someone who takes the time to answer questions and genuinely cares about doing the job right. I highly recommend Mansoor and Oria for anyone looking for fast, honest, and reliable HVAC service all at a reasonable price. Thanks again!
Service area

Serving Ottawa, Gatineau and the Surrounding Area

Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.

Expert Heating & Cooling Service You Can Trust In Ottawa