Oria Heating and Cooling Reviews
5.0 stars from 396 Google reviews, in our customers' own words
- 5.0 · 396 Google reviews
- TSSA & HRAI approved
- 24/7 emergency service
- Family-owned since 2005
5.0 stars from 396 Google reviews, in our customers’ own words
- Free estimates on new installations
- Financing from $49/month (OAC)
- All makes and models serviced
What 396 Google Reviews Say About Oria
Across 396 Google reviews, Oria Heating and Cooling holds a 5.0-star average, and the business is Google Guaranteed. In 2022, Oria also placed third for Best Air Conditioning Repair in the Ottawa Choice Awards.
Reading through the reviews, four themes come up most often:
Speed
Next-day installs, after-hours furnace calls and same-day repairs.
Honest diagnosis
Finding the real fault, sometimes a small one, instead of selling a new system.
Pricing that holds
Customers repeatedly say the final bill matched the quote.
Explaining the equipment
Filter changes, thermostat settings and warranty registration.
“I’ve called them once for my AC and once for my furnace and both times had excellent service,” wrote Kenneth D. Lionel N. kept it shorter: “The service was very fast and done for a reasonable price.”
Furnace Repair and Emergency Heating Stories
A no-heat call in an Ottawa winter can't wait until Monday. These customers called our 24/7 emergency HVAC line or booked a furnace repair.
Midnight furnace failure, two young kids
Emergency furnace repair. John's furnace stopped at 12:30 a.m. on a Friday, on one of the coldest nights of the season. A technician came out right away, found the fault and explained the cause. “His willingness to come out so late and provide such exceptional service truly saved the night for our family.” — John M.
Learn more →A heating emergency with a newborn at home
Emergency heating repair. With a one-month-old baby in the house during a cold winter, John needed heat fast. Mansoor arrived promptly, fixed the problem and kept the price competitive. “His pleasant demeanor and professionalism immediately put me at ease during a stressful situation.” — John R.
Learn more →Cold air only, on a snowy night
After-hours furnace repair. The furnace began blowing only cold air during a snowfall, so the homeowners called after hours. Mansoor responded promptly and fixed the problem. “We can't say enough about the efficient service that Mansoor delivered on this snowy night.” — Google reviewer
A Sunday call and a real diagnosis
Repair call. Phil needed help on a Sunday. The technician arrived quickly and found the actual fault rather than guessing. “What a pleasure to deal with someone who actually diagnosed the problem instead of throwing parts at it and hoping for the best.” — Phil R.
Furnace and AC Replacement Stories
Replacing a furnace, an air conditioner or both is a big decision. Here is how recent furnace installation customers describe the process.
A 20-year-old system, replaced in one project
Furnace, central AC and water heater installation. After 20 years on their old equipment, Abe's family replaced all three at once. Mansoor's team handled the install, the warranty registration and clear invoices. “If you give them the job, you'll be recommending them to others too!” — Abe Z.
Called on Friday, finished on Tuesday
Furnace and AC replacement. Janusz received an emailed quote soon after his first phone call. He called on a Friday, and the entire job was completed the following Tuesday. “Dealing with Oria Heating and Cooling was straight forward and down to earth.” — Janusz J.
The quote was exactly what was charged
Furnace, AC, humidifier and thermostat. Mansoor visited first to look at the existing system and recommend a setup. The old equipment and scrap were cleared, and he came back the next day to check the furnace. “The quote that he gave me and which we discussed was exactly what was charged, no hidden costs.” — Google reviewer
An Orléans furnace install, start to finish
Furnace installation in Orléans. Mustafa's review covers the whole process, from the first call to install day. “From the first phone call to scheduling and actually installing the furnace, they were great.” — Mustafa
Learn more →Air Conditioning Installation and Repair Stories
Most of these began with an AC that quit in a heat wave. Learn more about our air conditioning installation service.
Dead AC with the humidex near 40
AC replacement. Cory's air conditioner died after roughly 20 years, with the humidex close to 40. A friend recommended Oria. Mansoor quoted the job, and the team installed the new unit the next day in a few hours, along with advice on the vents. “My wife and I are very satisfied and would highly recommend.” — Cory M.
Learn more →No surprises on a new central AC
Central AC installation. Marilyn found Oria's quote lower than the competition, with no surprises in the final price. The install ran on schedule, and the unit was registered with the manufacturer for an extended warranty. “The installation went smoothly and quickly as per schedule.” — Marilyn N.
Learn more →A Manotick AC install, plus a long-overdue fix
AC installation in Manotick. While installing a new AC, the team also repaired the home's fresh air unit, which hadn't worked for months. The customer noted well-hidden refrigerant lines and a tidy install inside and out. “Not only did Oria Heating and Cooling do all of that with honesty and integrity, but they went above and beyond.” — Google reviewer, Manotick
Learn more →Water Heater, Gas Line and Thermostat Stories
Smaller jobs get the same care. See our hot water tank and gas line installation services.
A new water tank the very next day
Hot water tank replacement. Libin called and had a new tank installed the following day at a fair price. “This team was very quick in providing service. Mansoor gave a fair deal and installed new tank very next day after giving a call.” — Libin A.
Learn more →A flexible, reliable gas line install
Gas line installation. Jagdeep had a new gas line installed and found the team easy to schedule. “Their services are excellent, very flexible and reliable.” — Jagdeep K.
Learn more →Barrhaven: the furnace problem was the thermostat
Furnace service in Barrhaven. Joseph expected a furnace repair, but Mansoor traced the issue to the thermostat, then inspected the humidifier, spotted a problem and fixed it on the spot. “I have found a reliable and honest HVAC technician in Barrhaven!” — Joseph K.
Learn more →Share Your Experience
If Oria has worked on your home, a Google review helps your neighbours choose a contractor with confidence. We read and reply to our reviews, and honest detail about the service, your area and what stood out is the most useful.
The live Google reviews below update automatically. Ready to book? Contact Oria or call (613) 866-1869.
Frequently Asked Questions
Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.
What is Oria Heating and Cooling's Google rating?
Oria Heating and Cooling has a 5.0-star Google rating based on 396 reviews from customers in Ottawa and the surrounding area. The company is also Google Guaranteed and placed third for Best Air Conditioning Repair in the 2022 Ottawa Choice Awards. The live Google reviews feed on this page shows the most recent reviews.
Who is Mansoor from Oria Heating and Cooling?
Mansoor leads Oria’s installs and service calls, and many Google reviews mention him by name. Customers describe him as fast to respond, honest about what is wrong and careful to explain how their equipment works. Every Oria technician holds both gas and air conditioning licences, whoever arrives at your door.
What do customers mention most in Oria reviews?
The most common themes are fast response, including late-night and weekend calls; honest diagnosis instead of unnecessary parts; tidy installations; and final prices that match the quote. Several customers also mention that Oria registered their new equipment with the manufacturer and showed them how to maintain it.
Are these reviews from real customers?
Yes. The stories on this page come from reviews that Oria customers left online, and the quotes are in their own words. The live feed below pulls from Oria’s Google Business Profile, where you can read all 396 reviews along with the company’s replies.
How can I leave a review for Oria Heating and Cooling?
Search “Oria Heating and Cooling” on Google or Google Maps, open the business profile and choose “Write a review.” Mention the service you had, your area and what stood out. Honest detail, good or bad, helps other Ottawa homeowners choose a contractor and helps Oria improve.
Book Service or Get a Free Estimate
Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.
- Licensed gas & refrigeration technicians
- 5.0 stars from 396 Google reviews
- 24/7 emergency service
5.0 Stars from Ottawa Homeowners
Every review below is from a real Oria customer on Google.
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Serving Ottawa, Gatineau and the Surrounding Area
Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.