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Oria Heating and Cooling · Ottawa

Light Commercial HVAC in Ottawa

Rooftop units, offices, shops and restaurants, serviced by licensed gas and refrigeration technicians

  • 5.0 · 578 Google reviews
  • TSSA & HRAI approved
  • 24/7 emergency service
  • Family-owned since 2014
Since 2014Family-owned and Ottawa-based
5.0 Google ratingFrom 578 homeowner reviews
Licensed & approvedTSSA, HRAI, gas & refrigeration
Lennox dealerAll major brands installed
The short answer

Rooftop units, offices, shops and restaurants, serviced by licensed gas and refrigeration technicians

Oria provides light commercial HVAC in Ottawa: installation, repair and maintenance of rooftop units, furnaces, split systems, ductless units and unit heaters for small offices, retail stores, plazas and restaurants. We focus on the equipment small and mid-size businesses use, and we’ll tell you plainly when a job needs a large mechanical contractor instead.
  • Free quotes on any equipment purchase
  • Financing from $49/month (OAC)
  • All makes and models serviced
Light Commercial HVAC in Ottawa
Oria Heating and Cooling

Commercial HVAC for Ottawa small businesses

Light commercial HVAC covers the heating and cooling equipment found in most small business spaces: packaged rooftop units on plazas and strip malls, furnaces and split air conditioners in converted houses and small offices, ductless units, and gas unit heaters in shops and warehouses.

It is a natural extension of residential work. The equipment is larger and the stakes are different, since a failed unit can close a store or send staff home, but the gas, refrigeration and airflow fundamentals are the same.

Our technicians all hold gas and refrigeration (AC) licences, and Oria is TSSA and HRAI approved. We have served Ottawa since 2014.

Commercial HVAC for Ottawa small businesses
What to know

Light commercial equipment and spaces we work on

We're a good fit for single-site businesses and small multi-unit properties. Typical jobs include:

Rooftop units (RTUs)

Gas-heat, electric-cooling packaged units on flat roofs. We diagnose and repair heating, cooling, economizer and control faults, and plan replacements.

Small offices and clinics

Furnaces, split AC systems, heat pumps and ductless units for professional offices, clinics and converted houses, including zoning for rooms that run hot or cold.

Retail and plazas

Keeping storefronts comfortable for customers and staff, with service scheduled around opening hours where we can.

Restaurants

Heating and cooling for dining rooms, and the HVAC side of kitchen make-up air: heating sections, gas connections and controls.

Shops, garages and warehouses

Gas-fired unit heaters and garage heaters, including the gas line to run them.

Server and equipment rooms

Ductless systems that cool small rooms year-round, independent of the building's main system.

Restaurant make-up air: the basics
Oria Heating and Cooling

Restaurant make-up air: the basics

A commercial kitchen hood exhausts a large volume of air to remove smoke, grease and heat. Every cubic metre that leaves through the hood has to be replaced, and a make-up air unit (MUA) brings that air back in from outside.

In an Ottawa winter, that replacement air may be −25 °C, so most make-up air units heat it, usually with a gas burner, before it enters the kitchen.

When make-up air isn’t working, you notice it quickly:

  • The front door is hard to open or whistles because the building is under negative pressure.
  • Smoke and cooking odours spill into the dining room instead of going up the hood.
  • Cold drafts blow across the line in winter.
  • Gas appliances such as water heaters can backdraft, which is a carbon monoxide risk.

We service the HVAC side: the MUA’s heating section and burner, gas supply, fans and belts, filters, and the controls that tie it to the hood. Hood cleaning and fire suppression systems are specialized trades; we coordinate with the contractors you already use.

Oria Heating and Cooling

Maintenance contracts for commercial HVAC

Commercial equipment usually runs longer hours than home equipment and lives on a roof exposed to Ottawa weather. Scheduled maintenance is the most effective way to avoid an emergency call on a Saturday in January or a July heat wave.

A typical light commercial maintenance contract includes:

  • Filter changes on a set schedule, often quarterly, more often in restaurants
  • Belt, bearing and motor checks on rooftop units and make-up air units
  • Coil cleaning and refrigerant checks before cooling season
  • Burner, heat exchanger, venting and gas pressure checks before heating season
  • Economizer and control checks so the unit uses free outdoor cooling properly
  • Written service records for each unit

Contract scope and pricing depend on the number and type of units, how often they’re serviced, and access. We’ll walk the site and put a proposal together. Our residential maintenance services page explains how we approach tune-ups in general.

Maintenance contracts for commercial HVAC
Key points

Repair or replace an aging rooftop unit?

Repair usually makes sense when the unit is structurally sound and the failure is a single part: an igniter, inducer motor, contactor, capacitor, belt or fan motor. Replacement is worth a serious look when the heat exchanger is cracked, the compressor has failed on an older unit, or repairs keep coming back every season.

Other factors we walk through with you:

Repair or replace an aging rooftop unit?

Refrigerant.

Older units built for R-22 can no longer be recharged cheaply, since R-22 has been phased out. Newer equipment is moving from R-410A to R-454B and R-32.

Curb fit.

A replacement that matches the existing roof curb avoids roof work; a different footprint may need an adapter curb.

Lease terms.

Many commercial leases assign HVAC repair and replacement to the tenant or the landlord. Check yours before approving major work.

Downtime.

A planned replacement in spring or fall is far easier on a business than an emergency one in January.

We’ll give you the facts on both options and let you decide.

How it works

How we handle a commercial job

  1. 1

    Site visit

    We look at the equipment, roof access, electrical and gas supply, and talk through how the space is used and when work can happen.

  2. 2

    Clear scope

    We tell you what we can do, what it involves and what it costs. If the building needs a large mechanical contractor, an engineer or building automation work, we'll say so.

  3. 3

    Scheduling around your business

    Where we can, we plan replacements and maintenance to limit disruption to customers and staff.

  4. 4

    Do the work and document it

    We complete the job, test the equipment and leave you records you can share with your landlord or property manager.

What we don't do
Oria Heating and Cooling

What we don’t do

Being clear about limits saves you time. Oria focuses on light commercial work and does not take on large-building systems such as chillers, cooling towers, central boiler plants in large buildings, or building automation systems.

Rooftop unit replacements sometimes need a crane lift, roof work or engineered drawings depending on the building. We’ll identify those requirements up front so there are no surprises.

If you own a small rental or mixed-use property, many of our residential services, such as furnace installation, ductless mini-splits and gas line installation, apply directly.

Family-owned since 2014

Light commercial HVAC, done properly

  • TSSA and HRAI approved; licensed gas and refrigeration technicians
  • Lennox authorized dealer, servicing all makes and models
  • 24/7 emergency service available
  • Call (613) 866-1869
FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

What counts as light commercial HVAC?

Light commercial HVAC usually means the heating and cooling equipment used by small businesses: packaged rooftop units, furnaces and split air conditioners, heat pumps, ductless systems, gas unit heaters and restaurant make-up air units. It typically excludes large-building systems such as chillers, cooling towers and building automation, which are handled by large mechanical contractors.

Do you service rooftop units in Ottawa?

Yes. Oria services and repairs light commercial rooftop units, including gas heating sections, cooling circuits, economizers, belts, motors and controls. We can also plan rooftop unit replacements. Some replacements need a crane lift or roof work depending on the building, and we identify those requirements during the site visit so you know the full scope before work starts.

What is a make-up air unit in a restaurant?

A make-up air unit replaces the air a kitchen exhaust hood removes. Without it, the building goes into negative pressure, causing hard-to-open doors, smoke in the dining room, cold drafts and possible backdrafting of gas appliances. In Ottawa, most make-up air units heat the incoming air, usually with a gas burner, so it can be brought in during winter.

Do you offer commercial HVAC maintenance contracts?

Yes. A light commercial maintenance contract typically includes scheduled filter changes, belt and motor checks, coil cleaning, refrigerant checks, burner and venting inspections, and written service records for each unit. Pricing depends on the number and type of units, service frequency and access. We walk the site and put a proposal together for your business.

How much does commercial HVAC service cost?

Commercial HVAC pricing depends heavily on the equipment, its size, roof access, and whether work must happen after hours. Because of that, we quote commercial work after a site visit rather than giving a general price. For residential-style equipment in small offices, such as furnaces and split air conditioners, our usual residential price ranges are a reasonable guide.

Do you offer emergency commercial HVAC service?

Oria provides 24/7 emergency service for furnaces, air conditioners, water heaters, humidifiers and HRVs, and we respond to light commercial calls as well. If your rooftop unit or heating stops working, call (613) 866-1869 and describe the equipment so the technician can arrive prepared. Same-day repair service is often available.

Free quotes

Book Service or Get a Free Quote

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

  • Licensed gas & refrigeration technicians
  • 5.0 stars from 578 Google reviews
  • 24/7 emergency service
Call (613) 866-1869
Oria Contact
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Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

Posted on Google Google
Kristofer Camonayan profile picture
Kristofer Camonayan
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Recently had our aging furnace replaced by Mansoor and his team. Mansoor was very responsive from the very beginning, from first contact to the completion of work. Friendly and polite from start to finish. It was very easy to book a visit/inspection and kept me posted when he was on his way and estimated time of arrival. The quote was competitive and very detailed and he answered all my questions and requests for clarification promptly and professionally. He kept me updated on the arrival of the furnace and when the installation would be. Replacement of our old furnace with a new Lennox 97% AFUE was done efficiently and my home was left as it was, housekeeping after the installation was done well, as clean as when they arrived. Overall a great experience with Mansoor and his team from Oria Heating and Cooling.
Posted on Google Google
Youssoufa Brah Moumouni profile picture
Youssoufa Brah Moumouni
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Really happy with the service from Oria Heating and Cooling. They were quick, professional, and easy to deal with. They explained everything clearly and got the issue taken care of. Would definitely recommend them.
Posted on Google Google
Tamarah Amona profile picture
Tamarah Amona
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Excellent service and price
Posted on Google Google
Muhammad Butt profile picture
Muhammad Butt
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5/5 Stars. We had a wonderful experience with Ori Heating and Cooling Ottawa for our new air conditioner installation. The technicians arrived on time, explained the process, and completed the installation quickly. They were very respectful of our home and left everything completely clean. The pricing was fair, and the service was top-notch. If you need HVAC work, this is the company to call! Mr. Mansoor is the head and I am glad to see him that when his staff completed the job and he came and checked by himself and make sure that his staff completed the job effectively this is more Impressive.
Posted on Google Google
Kayla Ollek profile picture
Kayla Ollek
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Great service ! He was professional, friendly, and very knowledgeable. He arrived on time, quickly diagnosed the issue, and got everything working properly again. He took the time to explain what was needed and made sure everything was running smoothly before leaving. Really appreciate the excellent service and would definitely recommend him to anyone needing AC work.
Posted on Google Google
Mina Yu profile picture
Mina Yu
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My A/C suddenly stopped cooling, and it turned out to be the capacitor. Mansoor replaced it right away and explained clearly and kindly what caused the problem and how to take care of the system going forward. I really appreciate his great service. Thank you so much for bringing the cool air back to my home and saving my summer!
Posted on Google Google
Stephanie Curry profile picture
Stephanie Curry
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Rally awesome guy! Came quick and had things figured out and fixed on my AC fast! When a new issue arose the next day he came same day and figured it out and got the ball rolling to make sure it wouldn't happen again. Would highly recommend to anyone in the Ottawa area!!!
Posted on Google Google
Paul Young profile picture
Paul Young
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Our home AC unit stopped working on a hot day during a long weekend. Called Oria and spoke to Mansoor. He was at my house in 30 minutes. Tried several different approaches to fixing the problem and provided his opinions on the best way forward without trying to sway me in either direction. I ultimately decided my best option was to not put good money over bad and just replace the 13 year old unit with a new one. Mansoor set an install date for a few days later as the replacement unit needed to be ordered. The install went very smoothly and I was very impressed with how neat the install was both inside and outside the house. The techs were a pleasure to work with also; very professional and courteous. I had one snag that wasn't Oria's fault, but the manufacturer's, and I was very impressed with how Oria handled it. When the new unit was started up, it worked fine, but the fan vibrated more than it should; something was not right. The techs advised Mansoor and he came personally to inspect. He then got on the phone to the manufacturer, who advised that they had received several issues with this model recently, and that the fan would need to be replaced. Mansoor obtained the replacement fan a few days later and promptly did the swap. He did not leave the issue to me to sort out under warranty. Instead he took the bull by the horns and wanted to make it right for me. I greatly appreciated that. Needless to say, I would recommend Oria anytime. EDIT: Well, Oria came to my rescue once again. The blower motor on my furnace crapped out Thursday evening, so no AC (again just before a long weekend). Spoke with Mansoor Friday morning, and to make a long story short, I had a new furnace installed before lunch on Saturday (furnace was 19 yrs old, so figured go new). Perfect job and a great price. I don't know how you can beat that. Don't waste your time trying. Just call them.
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dillon dong profile picture
dillon dong
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Owner is very honest. I suspected my AC compressor was broken when I first called him. He came and diagnosed the same issue, but went through numerous other attempts to fix it before determining that the compressor was beyond repair and needed to be replaced. He even tried to install some jump starter piece which broke, and just ate the cost without charging extra. What we really appreciate is that given how expensive AC replacement is, and despite the fact that this sort of job would make him the most money immediately, he still went through many different steps to try to avoid replacement. This is someone who really does care about his customers and making a lasting business. We will be using his company again if we ever have other issues
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Corrado Bentenuto profile picture
Corrado Bentenuto
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Our AC suddenly stopped cooling, even though it was still blowing air. I called Mansoor at Oria, and he arrived within two hours. He quickly diagnosed the problem, explained everything clearly, and had our AC back up and running in no time. Mansoor was incredibly patient, knowledgeable, and professional throughout the entire service call. It’s refreshing to deal with someone who takes the time to answer questions and genuinely cares about doing the job right. I highly recommend Mansoor and Oria for anyone looking for fast, honest, and reliable HVAC service all at a reasonable price. Thanks again!
Service area

Serving Ottawa, Gatineau and the Surrounding Area

Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.

Expert Heating & Cooling Service You Can Trust In Ottawa