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Oria Heating and Cooling · Ottawa

Heat Pump Installation in Ottawa

Cold-climate heat pumps that cool all summer and heat through an Ottawa winter

  • 5.0 · 578 Google reviews
  • TSSA & HRAI approved
  • 24/7 emergency service
  • Family-owned since 2014
Since 2014Family-owned and Ottawa-based
5.0 Google ratingFrom 578 homeowner reviews
Licensed & approvedTSSA, HRAI, gas & refrigeration
Lennox dealerAll major brands installed
The short answer

Cold-climate heat pumps that cool all summer and heat through an Ottawa winter

Heat pump installation in Ottawa typically costs $9,000–$18,000 for a ducted cold-climate system using your existing ducts, or $3,500–$6,500 for a single-zone ductless unit. Cold-climate models keep heating to around −25 °C to −30 °C, and many Ottawa homes pair one with a gas furnace that takes over on the coldest nights.
  • Free quotes on any equipment purchase
  • Financing from $49/month (OAC)
  • All makes and models serviced
Heat Pump Installation in Ottawa
Oria Heating and Cooling

Heat pumps built for Ottawa winters

A heat pump is an air conditioner that can run in reverse. In summer it moves heat out of your house; in winter it pulls heat from the outdoor air, even well below freezing, and moves it inside. Because it moves heat rather than making it, a heat pump can deliver two to three units of heat for every unit of electricity in mild weather.

Older heat pumps gave up around −10 °C, which is why they earned a poor reputation here. Today’s cold-climate models use variable-speed inverter compressors and are designed to keep producing heat down to roughly −25 °C to −30 °C, depending on the model. Output and efficiency do drop as it gets colder, so the system has to be chosen with Ottawa’s −25 °C design temperature in mind.

Oria handles heat pump installation across Ottawa, and because every one of our technicians holds both refrigeration and gas licences, the same team can set up the heat pump and the furnace it works with. For the full picture on winter performance, read do heat pumps work in Ottawa winters.

Heat pumps built for Ottawa winters
Hybrid (dual-fuel): a heat pump with gas furnace backup
Oria Heating and Cooling

Hybrid (dual-fuel): a heat pump with gas furnace backup

The most common heat pump setup in Ottawa is a hybrid, also called dual-fuel. A ducted heat pump replaces your central air conditioner and handles the heating for most of the year, while your gas furnace stays in place as backup.

How the switchover works

A compatible thermostat or the equipment’s own controls watch the outdoor temperature. Above a set point, the heat pump heats the house. Below it, the heat pump shuts off and the furnace takes over. That switchover point is commonly set somewhere between −15 °C and −5 °C, depending on your home’s heat loss and current Enbridge Gas and Hydro Ottawa rates.

Why it suits Ottawa

  • You get efficient electric heat in spring, fall and milder winter days, which is most of the heating season by hours.
  • You keep fast, strong gas heat for cold snaps, and a second heat source if either system has a problem.
  • It works with your existing ducts and a furnace that still has years of life left.

For hybrid to work well, the furnace should be in good condition and the indoor coil must fit on top of it. A variable-speed furnace blower helps. If your furnace is near the end of its life, we can quote a matched furnace and heat pump together. Compare the two fuels in gas furnace or heat pump.

What to know

Ducted or ductless heat pumps?

The right heat pump depends on whether your home has ducts and how it is heated today. Most homes fit one of these setups.

Ducted with gas furnace (hybrid)

Replaces your central AC and uses your existing ducts. The furnace handles deep cold. The most common choice for gas-heated Ottawa homes.

Learn more →

Ducted all-electric

A heat pump paired with an electric air handler and backup heat strips instead of a furnace. Common in homes moving off oil or propane.

Ductless single-zone

One outdoor unit and one wall-mounted head for an addition, basement or problem room. No ducts needed.

Learn more →

Ductless multi-zone

One outdoor unit serving two to four indoor heads. Suits homes heated by baseboards or a boiler with no ductwork.

Learn more →

Rural oil and propane homes

In Greely, Osgoode, Carp, Richmond and other rural areas, a cold-climate heat pump can sharply reduce how much oil or propane you buy each winter.

At a glance

Heat pump installation costs in Ottawa

A ducted cold-climate heat pump in a home with existing ducts typically costs $9,000–$18,000 installed. That is more than a central air conditioner, but you are buying a system that both cools and heats.

SystemTypical installed cost
Ducted cold-climate heat pump (existing ducts)$9,000–$18,000
Ductless mini-split, single zone$3,500–$6,500
Ductless mini-split, multi-zone (2–4 heads)$7,000–$16,000
Central air conditioner (for comparison)$4,000–$8,000

Prices are typical Ottawa installed ranges before rebates, not quotes. Final price depends on your home, the equipment you choose and the ductwork, venting and electrical work involved. Oria gives free quotes on any equipment purchase.

What moves the price

  • Capacity and cold-climate rating. Models that hold more of their output at −25 °C cost more.
  • Backup heat. Hybrid systems reuse your furnace; all-electric systems need an air handler and heat strips.
  • Electrical capacity. Some older homes need a panel or service upgrade, especially all-electric installs.
  • Controls and placement. A compatible thermostat, a stand that lifts the unit above the snow and longer line sets all add cost.

See our detailed guide to heat pump cost in Ottawa.

Oria Heating and Cooling

Ratings that matter: HSPF2, SEER2 and cold-weather capacity

Heat pumps carry two efficiency ratings. SEER2 measures cooling efficiency, the same as on an air conditioner. HSPF2 measures heating efficiency over a season; higher is better. Our article on SEER2, AFUE and HSPF2 explains how the tests work.

For Ottawa, one number matters more than either rating: how much heat the unit still produces at −15 °C and −25 °C. Two heat pumps with similar HSPF2 can behave very differently on a January night. We check the manufacturer’s low-temperature capacity data for every model we quote, not just the brochure rating.

Sizing for heating, not just cooling

An air conditioner is sized to the summer load. A heat pump in Ottawa needs to be sized with the winter load in mind, which is usually larger. Variable-speed equipment makes this work: it can run slowly to control humidity in July and ramp up in January. We calculate your home’s heat loss before recommending a size.

Ratings that matter: HSPF2, SEER2 and cold-weather capacity
Rebates and financing
Oria Heating and Cooling

Rebates and financing

Rebates may be available for qualifying heat pumps. Ontario’s main program is the Home Renovation Savings Program, run by Enbridge Gas and the IESO, and the rules and amounts change from time to time. Oria will check current programs for your home and make sure the equipment we quote qualifies where possible.

Financing is available from $49/month on approved credit, which lets many homeowners spread the cost of a heat pump over time. Visit our HVAC rebates page for the current picture, or ask during your free quote.

Across the river, Gatineau homes pay low Hydro-Québec electricity rates and many are heated with electric baseboards, which makes a heat pump especially attractive there. Oria holds the licences required to work in Quebec; see our Gatineau service area.

Heat pumps by licensed pros

One team for your heat pump and your furnace

  • Every technician holds refrigeration and gas licences
  • TSSA and HRAI approved · Lennox authorized dealer
  • Free quotes on any equipment purchase
  • Financing from $49/month on approved credit
How it works

How we install a heat pump

  1. 1

    Home assessment

    We review your heating bills, ducts, furnace, electrical panel and where the outdoor unit can go, then calculate your home's heat loss.

  2. 2

    Choose the setup

    Hybrid, all-electric or ductless, with the switchover point and controls chosen for your home and current energy rates.

  3. 3

    Quote and rebate check

    A written price for the system, plus a check of current rebate programs and their paperwork requirements.

  4. 4

    Outdoor unit placement

    Set on a stand or wall bracket above the typical snow line, away from roof drip, with room for defrost water to drain away.

  5. 5

    Indoor work and refrigerant lines

    The coil or air handler is installed, lines are brazed, pressure-tested with nitrogen and evacuated with a deep vacuum.

  6. 6

    Commissioning

    We verify the charge in heating and cooling modes, set the switchover and backup heat, and show you how the system should behave in winter.

FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

Do heat pumps really work in Ottawa winters?

Yes, cold-climate models do. Current cold-climate heat pumps are designed to keep heating to roughly −25 °C to −30 °C, though output and efficiency drop as it gets colder. Most Ottawa installations are hybrids that keep a gas furnace for the coldest nights, so the house stays warm even during a −30 °C cold snap.

Do I still need my gas furnace if I install a heat pump?

Not always, but most Ottawa homeowners keep it. In a hybrid setup, the heat pump handles most of the heating season and the furnace takes over below a set outdoor temperature. All-electric systems with backup heat strips are an option, especially for homes on oil or propane, but they may need more electrical capacity.

How much does heat pump installation cost in Ottawa?

A ducted cold-climate heat pump using existing ducts typically costs $9,000–$18,000 installed in Ottawa. A single-zone ductless mini-split runs $3,500–$6,500 and a multi-zone ductless system $7,000–$16,000. These are typical ranges before rebates. Oria gives free quotes and will check which rebate programs currently apply to your home.

Can a heat pump replace my central air conditioner?

Yes. A ducted heat pump cools exactly like a central air conditioner and connects to your existing ducts and furnace in the same way. If your AC is nearing the end of its life, replacing it with a heat pump adds efficient heating for spring, fall and much of the winter, with the furnace still available as backup.

Are there rebates for heat pumps in Ottawa?

Rebates may be available. Ontario’s main program is the Home Renovation Savings Program, run by Enbridge Gas and the IESO, and its eligible equipment and amounts change over time. Oria will check current programs for your home before you commit and help make sure the system we quote qualifies where possible.

How long does a heat pump installation take?

Replacing a central AC with a ducted heat pump in a hybrid setup usually takes one to two days. A single-zone ductless system is typically installed in a day. All-electric conversions, electrical panel upgrades or multi-zone systems can take longer. We confirm the schedule with your written quote.

How long does a heat pump last?

Most heat pumps last about 15 years, sometimes longer with good maintenance. Because a heat pump runs for heating and cooling, it works more hours per year than an air conditioner, so twice-yearly maintenance in spring and fall matters. A hybrid setup also reduces wear by letting the furnace handle the coldest weather.

Will a heat pump lower my energy bills?

It depends on what it replaces. Homes moving off oil, propane or electric baseboards usually see the biggest savings. In gas-heated homes, savings depend on Enbridge Gas and Hydro Ottawa rates, which is why the switchover point in a hybrid system matters. We will walk you through realistic expectations for your home.

Free quotes

Book Service or Get a Free Quote

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

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Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

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Kristofer Camonayan profile picture
Kristofer Camonayan
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Recently had our aging furnace replaced by Mansoor and his team. Mansoor was very responsive from the very beginning, from first contact to the completion of work. Friendly and polite from start to finish. It was very easy to book a visit/inspection and kept me posted when he was on his way and estimated time of arrival. The quote was competitive and very detailed and he answered all my questions and requests for clarification promptly and professionally. He kept me updated on the arrival of the furnace and when the installation would be. Replacement of our old furnace with a new Lennox 97% AFUE was done efficiently and my home was left as it was, housekeeping after the installation was done well, as clean as when they arrived. Overall a great experience with Mansoor and his team from Oria Heating and Cooling.
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Youssoufa Brah Moumouni profile picture
Youssoufa Brah Moumouni
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Really happy with the service from Oria Heating and Cooling. They were quick, professional, and easy to deal with. They explained everything clearly and got the issue taken care of. Would definitely recommend them.
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Tamarah Amona profile picture
Tamarah Amona
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Excellent service and price
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Muhammad Butt profile picture
Muhammad Butt
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5/5 Stars. We had a wonderful experience with Ori Heating and Cooling Ottawa for our new air conditioner installation. The technicians arrived on time, explained the process, and completed the installation quickly. They were very respectful of our home and left everything completely clean. The pricing was fair, and the service was top-notch. If you need HVAC work, this is the company to call! Mr. Mansoor is the head and I am glad to see him that when his staff completed the job and he came and checked by himself and make sure that his staff completed the job effectively this is more Impressive.
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Kayla Ollek profile picture
Kayla Ollek
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Great service ! He was professional, friendly, and very knowledgeable. He arrived on time, quickly diagnosed the issue, and got everything working properly again. He took the time to explain what was needed and made sure everything was running smoothly before leaving. Really appreciate the excellent service and would definitely recommend him to anyone needing AC work.
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Mina Yu profile picture
Mina Yu
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My A/C suddenly stopped cooling, and it turned out to be the capacitor. Mansoor replaced it right away and explained clearly and kindly what caused the problem and how to take care of the system going forward. I really appreciate his great service. Thank you so much for bringing the cool air back to my home and saving my summer!
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Stephanie Curry profile picture
Stephanie Curry
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Rally awesome guy! Came quick and had things figured out and fixed on my AC fast! When a new issue arose the next day he came same day and figured it out and got the ball rolling to make sure it wouldn't happen again. Would highly recommend to anyone in the Ottawa area!!!
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Paul Young profile picture
Paul Young
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Our home AC unit stopped working on a hot day during a long weekend. Called Oria and spoke to Mansoor. He was at my house in 30 minutes. Tried several different approaches to fixing the problem and provided his opinions on the best way forward without trying to sway me in either direction. I ultimately decided my best option was to not put good money over bad and just replace the 13 year old unit with a new one. Mansoor set an install date for a few days later as the replacement unit needed to be ordered. The install went very smoothly and I was very impressed with how neat the install was both inside and outside the house. The techs were a pleasure to work with also; very professional and courteous. I had one snag that wasn't Oria's fault, but the manufacturer's, and I was very impressed with how Oria handled it. When the new unit was started up, it worked fine, but the fan vibrated more than it should; something was not right. The techs advised Mansoor and he came personally to inspect. He then got on the phone to the manufacturer, who advised that they had received several issues with this model recently, and that the fan would need to be replaced. Mansoor obtained the replacement fan a few days later and promptly did the swap. He did not leave the issue to me to sort out under warranty. Instead he took the bull by the horns and wanted to make it right for me. I greatly appreciated that. Needless to say, I would recommend Oria anytime. EDIT: Well, Oria came to my rescue once again. The blower motor on my furnace crapped out Thursday evening, so no AC (again just before a long weekend). Spoke with Mansoor Friday morning, and to make a long story short, I had a new furnace installed before lunch on Saturday (furnace was 19 yrs old, so figured go new). Perfect job and a great price. I don't know how you can beat that. Don't waste your time trying. Just call them.
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dillon dong profile picture
dillon dong
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Owner is very honest. I suspected my AC compressor was broken when I first called him. He came and diagnosed the same issue, but went through numerous other attempts to fix it before determining that the compressor was beyond repair and needed to be replaced. He even tried to install some jump starter piece which broke, and just ate the cost without charging extra. What we really appreciate is that given how expensive AC replacement is, and despite the fact that this sort of job would make him the most money immediately, he still went through many different steps to try to avoid replacement. This is someone who really does care about his customers and making a lasting business. We will be using his company again if we ever have other issues
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Corrado Bentenuto profile picture
Corrado Bentenuto
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Our AC suddenly stopped cooling, even though it was still blowing air. I called Mansoor at Oria, and he arrived within two hours. He quickly diagnosed the problem, explained everything clearly, and had our AC back up and running in no time. Mansoor was incredibly patient, knowledgeable, and professional throughout the entire service call. It’s refreshing to deal with someone who takes the time to answer questions and genuinely cares about doing the job right. I highly recommend Mansoor and Oria for anyone looking for fast, honest, and reliable HVAC service all at a reasonable price. Thanks again!
Service area

Serving Ottawa, Gatineau and the Surrounding Area

Based at 925 Longfields Dr in Nepean, our technicians cover the whole capital region.

Expert Heating & Cooling Service You Can Trust In Ottawa