Oria Heating and Cooling · Ottawa

Oria Heating and Cooling Reviews

5.0 stars from 578 Google reviews, in our customers' own words

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5.0 · 578 Google reviews
TSSA & HRAI approved
24/7 emergency service
Family-owned since 2014

Since 2014Family-owned and Ottawa-based

5.0 Google ratingFrom 578 homeowner reviews

Licensed & approvedTSSA, HRAI, gas & refrigeration

Lennox dealerAll major brands installed

The short answer

5.0 stars from 578 Google reviews, in our customers’ own words

Oria Heating and Cooling has a 5.0-star Google rating from 578 reviews. Ottawa customers most often mention fast response, including nights and weekends, honest diagnosis, clean installations and quotes that match the final bill. Many reviews name Mansoor, who leads our installs and service calls. Below are real customer stories, grouped by service.

Free quotes on any equipment purchase
Financing from $49/month (OAC)
All makes and models serviced

Call (613) 866-1869 Get a Free Quote

Key points

What 578 Google Reviews Say About Oria

Across 578 Google reviews, Oria Heating and Cooling holds a 5.0-star average, and the business is Google Guaranteed. In 2022, Oria also placed third for Best Air Conditioning Repair in the Ottawa Choice Awards.

Reading through the reviews, four themes come up most often:

Speed

Next-day installs, after-hours furnace calls and same-day repairs.

Honest diagnosis

Finding the real fault, sometimes a small one, instead of selling a new system.

Pricing that holds

Customers repeatedly say the final bill matched the quote.

Explaining the equipment

Filter changes, thermostat settings and warranty registration.

“I’ve called them once for my AC and once for my furnace and both times had excellent service,” wrote Kenneth D. Lionel N. kept it shorter: “The service was very fast and done for a reasonable price.”

What to know

Furnace Repair and Emergency Heating Stories

A no-heat call in an Ottawa winter can't wait until Monday. These customers called our 24/7 emergency HVAC line or booked a furnace repair.

Midnight furnace failure, two young kids

Emergency furnace repair. John's furnace stopped at 12:30 a.m. on a Friday, on one of the coldest nights of the season. A technician came out right away, found the fault and explained the cause. “His willingness to come out so late and provide such exceptional service truly saved the night for our family.” — John M.

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A heating emergency with a newborn at home

Emergency heating repair. With a one-month-old baby in the house during a cold winter, John needed heat fast. Mansoor arrived promptly, fixed the problem and kept the price competitive. “His pleasant demeanor and professionalism immediately put me at ease during a stressful situation.” — John R.

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Cold air only, on a snowy night

After-hours furnace repair. The furnace began blowing only cold air during a snowfall, so the homeowners called after hours. Mansoor responded promptly and fixed the problem. “We can't say enough about the efficient service that Mansoor delivered on this snowy night.” — Google reviewer

A Sunday call and a real diagnosis

Repair call. Phil needed help on a Sunday. The technician arrived quickly and found the actual fault rather than guessing. “What a pleasure to deal with someone who actually diagnosed the problem instead of throwing parts at it and hoping for the best.” — Phil R.

What to know

Furnace and AC Replacement Stories

Replacing a furnace, an air conditioner or both is a big decision. Here is how recent furnace installation customers describe the process.

A 20-year-old system, replaced in one project

Furnace, central AC and water heater installation. After 20 years on their old equipment, Abe's family replaced all three at once. Mansoor's team handled the install, the warranty registration and clear invoices. “If you give them the job, you'll be recommending them to others too!” — Abe Z.

Called on Friday, finished on Tuesday

Furnace and AC replacement. Janusz received an emailed quote soon after his first phone call. He called on a Friday, and the entire job was completed the following Tuesday. “Dealing with Oria Heating and Cooling was straight forward and down to earth.” — Janusz J.

The quote was exactly what was charged

Furnace, AC, humidifier and thermostat. Mansoor visited first to look at the existing system and recommend a setup. The old equipment and scrap were cleared, and he came back the next day to check the furnace. “The quote that he gave me and which we discussed was exactly what was charged, no hidden costs.” — Google reviewer

An Orléans furnace install, start to finish

Furnace installation in Orléans. Mustafa's review covers the whole process, from the first call to install day. “From the first phone call to scheduling and actually installing the furnace, they were great.” — Mustafa

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What to know

Air Conditioning Installation and Repair Stories

Most of these began with an AC that quit in a heat wave. Learn more about our air conditioning installation service.

Dead AC with the humidex near 40

AC replacement. Cory's air conditioner died after roughly 20 years, with the humidex close to 40. A friend recommended Oria. Mansoor quoted the job, and the team installed the new unit the next day in a few hours, along with advice on the vents. “My wife and I are very satisfied and would highly recommend.” — Cory M.

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No surprises on a new central AC

Central AC installation. Marilyn found Oria's quote lower than the competition, with no surprises in the final price. The install ran on schedule, and the unit was registered with the manufacturer for an extended warranty. “The installation went smoothly and quickly as per schedule.” — Marilyn N.

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A Manotick AC install, plus a long-overdue fix

AC installation in Manotick. While installing a new AC, the team also repaired the home's fresh air unit, which hadn't worked for months. The customer noted well-hidden refrigerant lines and a tidy install inside and out. “Not only did Oria Heating and Cooling do all of that with honesty and integrity, but they went above and beyond.” — Google reviewer, Manotick

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What to know

Water Heater, Gas Line and Thermostat Stories

Smaller jobs get the same care. See our hot water tank and gas line installation services.

A new water tank the very next day

Hot water tank replacement. Libin called and had a new tank installed the following day at a fair price. “This team was very quick in providing service. Mansoor gave a fair deal and installed new tank very next day after giving a call.” — Libin A.

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A flexible, reliable gas line install

Gas line installation. Jagdeep had a new gas line installed and found the team easy to schedule. “Their services are excellent, very flexible and reliable.” — Jagdeep K.

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Barrhaven: the furnace problem was the thermostat

Furnace service in Barrhaven. Joseph expected a furnace repair, but Mansoor traced the issue to the thermostat, then inspected the humidifier, spotted a problem and fixed it on the spot. “I have found a reliable and honest HVAC technician in Barrhaven!” — Joseph K.

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Oria Heating and Cooling

Share Your Experience

If Oria has worked on your home, a Google review helps your neighbours choose a contractor with confidence. We read and reply to our reviews, and honest detail about the service, your area and what stood out is the most useful.

The live Google reviews below update automatically. Ready to book? Contact Oria or call (613) 866-1869.

FAQ

Frequently Asked Questions

Straight answers from licensed Ottawa technicians. Still have a question? Call us any time.

(613) 866-186924/7 emergency line

What is Oria Heating and Cooling's Google rating?

Oria Heating and Cooling has a 5.0-star Google rating based on 578 reviews from customers in Ottawa and the surrounding area. The company is also Google Guaranteed and placed third for Best Air Conditioning Repair in the 2022 Ottawa Choice Awards. The live Google reviews feed on this page shows the most recent reviews.

Who is Mansoor from Oria Heating and Cooling?

Mansoor leads Oria’s installs and service calls, and many Google reviews mention him by name. Customers describe him as fast to respond, honest about what is wrong and careful to explain how their equipment works. Every Oria technician holds both gas and air conditioning licences, whoever arrives at your door.

What do customers mention most in Oria reviews?

The most common themes are fast response, including late-night and weekend calls; honest diagnosis instead of unnecessary parts; tidy installations; and final prices that match the quote. Several customers also mention that Oria registered their new equipment with the manufacturer and showed them how to maintain it.

Are these reviews from real customers?

Yes. The stories on this page come from reviews that Oria customers left online, and the quotes are in their own words. The live feed below pulls from Oria’s Google Business Profile, where you can read all 578 reviews along with the company’s replies.

How can I leave a review for Oria Heating and Cooling?

Search “Oria Heating and Cooling” on Google or Google Maps, open the business profile and choose “Write a review.” Mention the service you had, your area and what stood out. Honest detail, good or bad, helps other Ottawa homeowners choose a contractor and helps Oria improve.

Free quotes

Book Service or Get a Free Quote

Tell us what is going on and we will call you back with honest advice and a written estimate. Financing from $49/month on approved credit.

Licensed gas & refrigeration technicians
5.0 stars from 578 Google reviews
24/7 emergency service

Call (613) 866-1869

Testimonials

5.0 Stars from Ottawa Homeowners

Every review below is from a real Oria customer on Google.

      EXCELLENT  
   Based on 578 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Kristofer Camonayan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Recently had our aging furnace replaced by Mansoor and his team. Mansoor was very responsive from the very beginning, from first contact to the completion of work. Friendly and polite from start to finish. It was very easy to book a visit/inspection and kept me posted when he was on his way and estimated time of arrival. The quote was competitive and very detailed and he answered all my questions and requests for clarification promptly and professionally. He kept me updated on the arrival of the furnace and when the installation would be. Replacement of our old furnace with a new Lennox 97% AFUE was done efficiently and my home was left as it was, housekeeping after the installation was done well, as clean as when they arrived. Overall a great experience with Mansoor and his team from Oria Heating and Cooling.
  
 
      Posted on Google  
   
   Youssoufa Brah Moumouni 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really happy with the service from Oria Heating and Cooling. They were quick, professional, and easy to deal with. They explained everything clearly and got the issue taken care of. Would definitely recommend them.
  
 
      Posted on Google  
   
   Tamarah Amona 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and price
  
 
      Posted on Google  
   
   Muhammad Butt 
 
 
 
 Trustindex verifies that the original source of the review is Google. 5/5 Stars. We had a wonderful experience with Ori Heating and Cooling Ottawa for our new air conditioner installation. The technicians arrived on time, explained the process, and completed the installation quickly. They were very respectful of our home and left everything completely clean. The pricing was fair, and the service was top-notch. If you need HVAC work, this is the company to call!
Mr. Mansoor is the head and I am glad to see him that when his staff completed the job and he came and checked by himself and make sure that his staff completed the job effectively this is more Impressive.
  
 
      Posted on Google  
   
   Kayla Ollek 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service ! He was professional, friendly, and very knowledgeable. He arrived on time, quickly diagnosed the issue, and got everything working properly again. He took the time to explain what was needed and made sure everything was running smoothly before leaving.
Really appreciate the excellent service and would definitely recommend him to anyone needing AC work.
  
 
      Posted on Google  
   
   Mina Yu 
 
 
 
 Trustindex verifies that the original source of the review is Google. My A/C suddenly stopped cooling, and it turned out to be the capacitor. Mansoor replaced it right away and explained clearly and kindly what caused the problem and how to take care of the system going forward. I really appreciate his great service. Thank you so much for bringing the cool air back to my home and saving my summer!
  
 
      Posted on Google  
   
   Stephanie Curry 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rally awesome guy! Came quick and had things figured out and fixed on my AC fast! When a new issue arose the next day he came same day and figured it out and got the ball rolling to make sure it wouldn't happen again. Would highly recommend to anyone in the Ottawa area!!!
  
 
      Posted on Google  
   
   Paul Young 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our home AC unit stopped working on a hot day during a long weekend. Called Oria and spoke to Mansoor. He was at my house in 30 minutes. Tried several different approaches to fixing the problem and provided his opinions on the best way forward without trying to sway me in either direction. I ultimately decided my best option was to not put good money over bad and just replace the 13 year old unit with a new one. Mansoor set an install date for a few days later as the replacement unit needed to be ordered. The install went very smoothly and I was very impressed with how neat the install was both inside and outside the house. The techs were a pleasure to work with also; very professional and courteous. I had one snag that wasn't Oria's fault, but the manufacturer's, and I was very impressed with how Oria handled it. When the new unit was started up, it worked fine, but the fan vibrated more than it should; something was not right. The techs advised Mansoor and he came personally to inspect. He then got on the phone to the manufacturer, who advised that they had received several issues with this model recently, and that the fan would need to be replaced. Mansoor obtained the replacement fan a few days later and promptly did the swap. He did not leave the issue to me to sort out under warranty. Instead he took the bull by the horns and wanted to make it right for me. I greatly appreciated that. Needless to say, I would recommend Oria anytime.

EDIT: Well, Oria came to my rescue once again. The blower motor on my furnace crapped out Thursday evening, so no AC (again just before a long weekend). Spoke with Mansoor Friday morning, and to make a long story short, I had a new furnace installed before lunch on Saturday (furnace was 19 yrs old, so figured go new). Perfect job and a great price. I don't know how you can beat that. Don't waste your time trying. Just call them.
  
 
      Posted on Google  
   
   dillon dong 
 
 
 
 Trustindex verifies that the original source of the review is Google. Owner is very honest. I suspected my AC compressor was broken when I first called him. He came and diagnosed the same issue, but went through numerous other attempts to fix it before determining that the compressor was beyond repair and needed to be replaced. He even tried to install some jump starter piece which broke, and just ate the cost without charging extra. What we really appreciate is that given how expensive AC replacement is, and despite the fact that this sort of job would make him the most money immediately, he still went through many different steps to try to avoid replacement. This is someone who really does care about his customers and making a lasting business. We will be using his company again if we ever have other issues
  
 
      Posted on Google  
   
   Corrado Bentenuto 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our AC suddenly stopped cooling, even though it was still blowing air. I called Mansoor at Oria, and he arrived within two hours. He quickly diagnosed the problem, explained everything clearly, and had our AC back up and running in no time.

Mansoor was incredibly patient, knowledgeable, and professional throughout the entire service call. It’s refreshing to deal with someone who takes the time to answer questions and genuinely cares about doing the job right. I highly recommend Mansoor and Oria for anyone looking for fast, honest, and reliable HVAC service all at a reasonable price. Thanks again!